Remote Booking Information Specialist

Hrs Talent Solutions; East Midlands; Remote; GBP 39,000 - 41,000; Full time

Job summary

Hrs Talent Solutions seeks a Booking Information Preparation Assistant to craft post-booking guidance for customers. This remote role focuses on providing clear, pre-appointment instructions, ensuring correct references and dates, and maintaining accurate delivery records.

The position supports scheduled appointments with strict adherence to approved instructions. The role does not decide eligibility or impose extra requirements; you follow written instructions and escalate where needed.

Qualifications

• The role focuses on preparing messages after a booking is confirmed.
• You will ensure the correct reference, date and instructions are included in the guidance.
• You may answer routine questions only when approved guidance covers it.

Responsibilities

• Prepare a correct preparation message for each booking.
• Verify recipient, reference and date before sending guidance.
• Record delivery and update the team system with outcomes.

Job description

Hrs Talent Solutions seeks a Booking Information Preparation Assistant to craft post-booking guidance for customers. This remote role focuses on providing clear, pre-appointment instructions, ensuring correct references and dates, and maintaining accurate delivery records.

The position supports scheduled appointments with strict adherence to approved instructions. The role does not decide eligibility or impose extra requirements; you follow written instructions and escalate where needed.