Remote Audiology Admin & Scheduling Coordinator

Wye Valley; Hereford; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Flexible working

Home or remote working

Part-time / Job share

Job summary

Wye Valley NHS Trust is seeking a part-time, band 3 administrative professional for the Audiology Department. The role supports the team with patient data, appointment administration and responsive customer service.

The position is based across Hereford sites with home or remote working options, and offers flexible working alongside job share arrangements as part of a dedicated admin team.

Qualifications

• Strong IT literacy and experience with MS Office.
• Ability to organise, prioritise and manage workload without supervision.
• Knowledge of health record systems, particularly Maxims.

Responsibilities

• Provide administration support to the Audiology Department and maintain patient information in Trust systems.
• Manage the audiology waiting list and coordinate clinics and scheduling.
• Answer inquiries by phone and email, and liaise with staff, GPs and patients.
• Organise meetings, agenda and records; arrange hospital transport as needed.
• Attend and minute departmental meetings; monitor shared inboxes.

Skills

IT literacy

Organisation & prioritisation

Customer service

Education

Level 3 in Customer Services/Business Administration

GCSE English and Mathematics

Tools

Microsoft Office

Maxims health record system

Job description

Wye Valley NHS Trust is seeking a part-time, band 3 administrative professional for the Audiology Department. The role supports the team with patient data, appointment administration and responsive customer service.

The position is based across Hereford sites with home or remote working options, and offers flexible working alongside job share arrangements as part of a dedicated admin team.