Remote Associate Account Manager - Education Growth

ParentPay Group; United Kingdom; Remoto; GBP 28.000 - 38.000; Tempo pieno

Descrizione del lavoro

ParentPay Group is seeking an Associate Account Manager to support retention and growth for Further and Higher Education customers across UNIT-e products. You will help manage renewals, identify opportunities, and maintain accurate forecasts while working with cross-functional teams.

In this remote UK role, you’ll build strong client relationships, prioritise actions with commercial impact and contribute to revenue growth.

Competenze

• Experience in a customer-facing, account management or sales role.
• Ability to build relationships with customers and internal teams.
• Experience managing multiple priorities and owning actions.
• Strong written and verbal communication skills.
• Commercial awareness to identify opportunities and risks.
• Organised with attention to detail and able to plan effectively.
• Comfort with CRM, pipeline and forecast data.
• Self-motivated and accountable for outcomes.

Mansioni

• Take ownership of customers, renewals and commercial opportunities within the portfolio.
• Build strong customer relationships and understand priorities, risks and opportunities.
• Deliver retention, renewal, expansion, pipeline and revenue KPIs.
• Ensure renewals are managed early and avoid late renewals or surprises.
• Identify opportunities for additional products and services.
• Prioritise time toward high-impact customers and opportunities.
• Maintain commercial grip with clear actions and timescales.
• Keep CRM, pipeline and forecast information accurate.

Conoscenze

Account management

Customer relationships

CRM

Forecasting

Renewals

Communication

Project management

Negotiation

Stakes management

Cross-functional collaboration

Formazione

Relevant degree or equivalent experience

Descrizione del lavoro

ParentPay Group is seeking an Associate Account Manager to support retention and growth for Further and Higher Education customers across UNIT-e products. You will help manage renewals, identify opportunities, and maintain accurate forecasts while working with cross-functional teams.

In this remote UK role, you’ll build strong client relationships, prioritise actions with commercial impact and contribute to revenue growth.