Remote Assistant Property Manager - Housing Management

Pinnacle Group; Eastbourne; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Maternity/Paternity Packages

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Additional Annual Leave

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Season Ticket Loans

Sick Pay Schemes

Personal Development Plans

Job summary

Pinnacle Group are seeking an Assistant Property Manager to join our Homes Team, supporting housing management services across affordable properties in the South East. The role is predominantly remote, with occasional travel and a full UK driving licence is essential.

You will work with Property Managers, residents and contractors to deliver excellent service, maintain records and support day-to-day operations across portfolios.

Qualifications

• Experience in housing, residential lettings, property management or customer service.
• Strong communication, organisational and IT skills (Word/Excel).
• Knowledge of affordable housing or the wider property sector is advantageous.
• Willingness to work independently and in a team.
• Excellent diary management and administrative skills; aim to progress toward ARLA/CIH.

Responsibilities

• Support Property Managers with day-to-day management of affordable housing portfolios in the South East.
• Assist in managing client portals and respond to queries professionally.
• Keep customer records and client systems up-to-date.
• Assist with void properties, viewings, sign-ups and move-ins.
• Welcome residents and provide tenancy information.
• Support residents throughout the tenancy journey with high-quality service.
• Assist with estate inspections, repairs reporting and admin tasks.
• Produce reports, correspondence and administrative documents.

Skills

Communication skills

Organised

Proactive

Customer service

Administrative skills

Education

ARLA/CIH qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Pinnacle Group are seeking an Assistant Property Manager to join our Homes Team, supporting housing management services across affordable properties in the South East. The role is predominantly remote, with occasional travel and a full UK driving licence is essential.

You will work with Property Managers, residents and contractors to deliver excellent service, maintain records and support day-to-day operations across portfolios.