Remote Assistant Property Manager - Housing

Pinnacle Group

Basingstoke

Remote

GBP 26,000 - 34,000

Full time

3 days ago

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Benefits offered by this job

Flexible working

Private medical insurance

Pension scheme

Job summary

Pinnacle Group is seeking an Assistant Property Manager to join our Homes Team. This predominantly remote, home-based role will support multiple Property Managers across affordable housing properties, ensuring residents receive excellent service and properties are well maintained.

You will work closely with residents, clients and contractors, handling day-to-day housing management activities and helping create thriving communities while travelling occasionally within Hampshire/West Berkshire

Qualifications

Experience within housing, residential lettings, property management or customer service.
Strong communication, organisational and IT skills.

Responsibilities

Support Property Managers with day-to-day management of affordable housing portfolios.
Assist in managing client portals and respond to housing management queries promptly.
Ensure records and systems are kept updated and accurate.
Support management of void properties including viewings, sign-ups and move-ins.
Welcome residents and provide tenancy information.
Respond to queries and deliver excellent customer service.
Assist with estate inspections, repairs reporting and general housing admin.
Produce reports and documentation as required.
Collaborate with residents, contractors and clients to maintain service standards.