Remote Adoption & Change Lead for Copilot AI

NXA Talent LTD; United Kingdom; Remote; GBP 80,000 - 105,000; Full time

Job summary

NXA Talent LTD is seeking an experienced Adoption & Change Management Consultant to drive user adoption for a Microsoft 365 Copilot transformation. You will develop and deliver adoption strategies, enable training, and build champion communities to sustain long-term usage of AI tools across the organization.

You will work with stakeholders at all levels, facilitate sessions, and help establish operating models that embed cultural change while measuring adoption metrics for continuous improvement.

Qualifications

• Experience delivering Adoption & Change Management initiatives.
• PROSCI certification is desirable.
• Experience supporting Microsoft 365 Copilot adoption programmes.
• Ability to engage and influence stakeholders at all levels.
• Experience delivering training and end-user enablement activities.

Responsibilities

• Deliver ACM activities to support Microsoft 365 Copilot deployments.
• Facilitate training sessions, workshops, and office hours for end users.
• Develop persona-based use cases and business scenarios.
• Execute communications, engagement, and awareness campaigns.
• Support Champion Networks and Change Agents across the business.
• Monitor adoption metrics and gather user feedback to drive improvement.
• Assist with backlog refinement and sprint planning.

Skills

Adoption

Stakeholder engagement

Training delivery

Prosci

Tools

Microsoft Copilot Studio

Job description

NXA Talent LTD is seeking an experienced Adoption & Change Management Consultant to drive user adoption for a Microsoft 365 Copilot transformation. You will develop and deliver adoption strategies, enable training, and build champion communities to sustain long-term usage of AI tools across the organization.

You will work with stakeholders at all levels, facilitate sessions, and help establish operating models that embed cultural change while measuring adoption metrics for continuous improvement.