Adoption & Change Management Consultant

NXA Talent LTD; Ribble Valley; Remote; GBP 80,000 - 105,000; Part time

Job summary

NXA Talent LTD is seeking an experienced Adoption & Change Management Consultant to drive user adoption and cultural change during a Microsoft 365 Copilot transformation. You will work with stakeholders to develop adoption strategies, deliver training, and establish champion communities to sustain AI-driven usage.

The role focuses on enabling end users, facilitating engagement activities, and delivering communications campaigns, with a remote working arrangement for an initial 3‑month

Qualifications

• Proven experience delivering Adoption & Change Management initiatives.
• Experience with PROSCI methodology (certification desirable).
• Experience supporting Microsoft 365 and Copilot adoption.
• Ability to engage and influence stakeholders at all levels.
• Experience building Champion Communities.
• Strong communication, facilitation, and presentation skills.

Responsibilities

• Deliver adoption and change management activities to support Microsoft 365 Copilot deployments.
• Facilitate training sessions, workshops, and office hours for end users.
• Develop persona-based use cases and business scenarios.
• Execute communication, engagement, and awareness campaigns.
• Support and coach Champion Networks and Change Agents across the business.
• Monitor adoption metrics and gather user feedback to drive continuous improvement.
• Assist with backlog refinement and sprint planning activities.
• Support operational readiness and cultural transformation initiatives.
• Deliver demonstrations of Microsoft Copilot and related technologies.
• Build materials and enablement content to support ongoing adoption.

Skills

Adoption & Change Management

Stakeholder Engagement

Training & Enablement

PROSCI methodology

Change adoption strategies

Microsoft 365 adoption

Tools

Microsoft Copilot Studio

Job description

Adoption & Change Management Consultant (Microsoft Copilot)

Location: Remote

Contract: 3 months

Rate: £500 per day

IR35: Inside IR35

About the Role

We are seeking an experienced Adoption & Change Management Consultant to support a major Microsoft 365 Copilot transformation programme. This role will focus on driving user adoption, enabling cultural change, and ensuring business users are equipped to maximise the value of AI-powered tools across the organisation.

Working closely with key stakeholders, you will develop and deliver adoption strategies, facilitate training and engagement activities, and help establish communities of champions to embed long‑term usage of Microsoft Copilot and AI solutions.

Key Responsibilities

• Deliver adoption and change management activities to support Microsoft 365 Copilot deployments.
• Facilitate training sessions, workshops, and office hours for end users.
• Develop persona‑based use cases and business scenarios.
• Execute communication, engagement, and awareness campaigns.
• Support and coach Champion Networks and Change Agents across the business.
• Monitor adoption metrics and gather user feedback to drive continuous improvement.
• Assist with backlog refinement and sprint planning activities.
• Support operational readiness and cultural transformation initiatives.
• Deliver demonstrations of Microsoft Copilot and related technologies.
• Build materials and enablement content to support ongoing adoption.

Required Skills & Experience

• Proven experience delivering Adoption & Change Management (ACM) initiatives.
• Strong understanding of organisational change and user adoption strategies.
• PROSCI methodology experience (certification highly desirable).
• Experience supporting Microsoft 365 and Microsoft Copilot adoption programmes.
• Knowledge of Microsoft Copilot Studio.
• Experience delivering training, workshops, and end‑user enablement activities.
• Ability to engage and influence stakeholders at all levels.
• Experience building and managing Champion Communities.
• Understanding of digital transformation and target operating model adoption.
• Strong communication, facilitation, and presentation skills.

Desirable Experience

• Experience working on AI transformation programmes.
• Knowledge of change impact assessments and adoption measurement.
• Experience within large enterprise environments.
• Familiarity with Agile delivery methodologies