Remote Administrative Officer - Licensing & Permitting Backlog

Pertemps; Cardiff; Remote; GBP 32,000 - 36,000; Full time

Job summary

Pertemps is recruiting an Administrator to join a public sector Licensing and Permitting team. The role is primarily remote, with occasional attendance at an office in Wales, and focuses on managing a backlog of emails, documents and enquiries.

You will review correspondence, determine next steps, respond where appropriate, and forward items to the relevant team members, while keeping accurate records. Strong organisation, clear written communication and the ability to work independently are

Qualifications

• Previous experience in an administrative or office support role.
• Strong organisational skills and the ability to manage a high volume of emails and enquiries.
• Excellent written communication skills, with the ability to review information and determine the appropriate next steps.
• Good attention to detail and the ability to handle documentation accurately.
• A proactive approach to work, with the ability to use initiative and work independently.
• Good IT skills, including experience using email and standard office software.
• The ability to work efficiently, prioritise tasks and contribute to reducing an existing backlog.

Responsibilities

• Review and work through a backlog of emails, enquiries and associated documentation.
• Assess incoming correspondence and identify the appropriate action required.
• Respond to queries where appropriate, ensuring information is accurate and clearly communicated.
• Forward emails, documents and enquiries to the relevant members of the Licensing and Permitting Team.
• Organise and manage correspondence to ensure outstanding matters are directed appropriately.
• Maintain accurate administrative records and ensure information is handled efficiently.
• Provide general administrative support to the wider team as required.
• Work independently to prioritise workloads and manage tasks effectively.

Skills

Organization

Written communication

Attention to detail

Proactive work

IT skills

Email management

Prioritisation

Tools

Email client

Office software

Job description

Pertemps is recruiting an Administrator to join a public sector Licensing and Permitting team. The role is primarily remote, with occasional attendance at an office in Wales, and focuses on managing a backlog of emails, documents and enquiries.

You will review correspondence, determine next steps, respond where appropriate, and forward items to the relevant team members, while keeping accurate records. Strong organisation, clear written communication and the ability to work independently are