Remote 1st Line IT Support Engineer

IP-People; Oldham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training opportunities

Exposure to a broad range of tech

Supportive technical team

Career progression

Job summary

IP-People, an established IT services business in the UK, is recruiting a 1st Line IT Support Engineer to join the technical team in Oldham. This is an ideal opportunity for someone early in their IT career to develop skills across Windows, Microsoft 365 and basic networking.

You will provide remote support to business users, manage tickets, and work with experienced engineers to grow your technical knowledge in a collaborative environment.

Qualifications

• 1st line IT support experience or MSP exposure.
• Basic understanding of Windows and Microsoft 365.
• Some networking knowledge (DNS, DHCP, TCP/IP).

Responsibilities

• Provide remote IT support to business users.
• Troubleshoot Windows, Microsoft 365 and general IT issues.
• Support hardware, software and basic networking problems.

Skills

Windows OS

Microsoft 365

Networking basics

Customer service

Remote support

Tools

Ticketing system

Job description

IP-People, an established IT services business in the UK, is recruiting a 1st Line IT Support Engineer to join the technical team in Oldham. This is an ideal opportunity for someone early in their IT career to develop skills across Windows, Microsoft 365 and basic networking.

You will provide remote support to business users, manage tickets, and work with experienced engineers to grow your technical knowledge in a collaborative environment.