Relocation Consultant - French Speaker

JR United Kingdom; City Of London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading global relocation services provider is seeking a Relocation Consultant – French Speaker in London. This role involves managing high-touch mobility services for clients, ensuring seamless transitions and exceptional customer experiences. Candidates should possess strong customer service skills and be fluent in French, with at least one year of relevant experience.

Qualifications

• At least 1 year of experience in a fast-paced, customer-facing environment.
• Fluent in French; additional European languages advantageous.
• Preferred prior experience in relocation, HR support, or customer service.

Responsibilities

• Act as the primary contact for clients and manage relocation process.
• Coordinate temporary housing, property searches, and settling-in services.
• Monitor costs and ensure budget adherence.

Skills

Customer service orientation

Attention to detail

Organizational skills

Fluency in French

Interpersonal skills

Job description

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Relocation Consultant - French Speaker, london (city of london)

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Client:

Alchemy Global Talent Solutions

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

A leading global relocation services provider is seeking a Relocation Consultant – French Speaker to manage and deliver high-touch mobility services to international assignees. This position plays a crucial role in ensuring seamless transitions for clients relocating across borders, providing an exceptional customer experience while overseeing logistical and administrative coordination behind the scenes.

Responsibilities:

• Act as the primary contact for assigned clients and their assignees throughout the relocation process.
• Conduct needs assessments and understand client policies in detail.
• Coordinate temporary housing, property searches, school placements, and other settling-in services.
• Liaise with third-party vendors, including moving companies, utility providers, and real estate professionals.
• Monitor costs and ensure services stay within client budgets and policy guidelines.
• Proactively escalate and resolve issues to ensure high satisfaction and seamless service.
• Provide consistent updates to clients, keeping them informed of progress.
• Maintain accurate records and case notes on internal platforms.
• Deliver reports and maintain system data to ensure transparency and performance tracking.
• Participate in team meetings, training sessions, and cross-functional projects.

Skills & Qualifications

• At least 1 year of experience in a fast-paced, customer-facing environment.
• Fluent in French (mandatory); additional European languages are a plus.
• Strong customer service orientation and ability to work under pressure.
• Meticulous attention to detail with strong organizational skills.
• Confident with technology and able to learn new systems quickly.
• Excellent interpersonal skills and a proactive, solutions-oriented mindset.
• Prior experience in relocation, HR support, or high-volume customer service preferred.
• Exposure to international environments or multicultural experience is a strong advantage.

If you're passionate about supporting global mobility and thrive in a client-focused environment, we invite you to apply and join a team that values excellence, collaboration, and cross-cultural experience.