Relocation Consultant - French Speaker

JR United Kingdom; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Une entreprise de services de relocalisation de premier plan recherche un Consultant en Relocalisation parlant français. Le rôle implique une gestion logistique complète pour assurer des transitions fluides pour des clients internationaux, tout en offrant une expérience client exceptionnelle. Les candidats doivent avoir un bon sens du service et une attention méticuleuse aux détails.

Qualifications

• 1 an d'expérience dans un environnement client dynamique.
• Fluente en français, autres langues européennes un plus.
• Expérience en relocalisation, support RH, ou service client souhaitée.

Responsibilities

• Agir en tant que contact principal pour les clients et leurs assignés.
• Coordonner la recherche de logements temporaires et autres services.
• Maintenir des dossiers précis et fournir des rapports.

Skills

Customer service orientation

Attention to detail

Interpersonal skills

Organizational skills

Problem-solving

Job description

Social network you want to login/join with:

Relocation Consultant - French Speaker, london

col-narrow-left

Client:

Alchemy Global Talent Solutions

Location:

london, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

col-wide

Job Description:

A leading global relocation services provider is seeking a Relocation Consultant – French Speaker to manage and deliver high-touch mobility services to international assignees. This position plays a crucial role in ensuring seamless transitions for clients relocating across borders, providing an exceptional customer experience while overseeing logistical and administrative coordination behind the scenes.

Responsibilities:

• Act as the primary contact for assigned clients and their assignees throughout the relocation process.
• Conduct needs assessments and understand client policies in detail.
• Coordinate temporary housing, property searches, school placements, and other settling-in services.
• Liaise with third-party vendors, including moving companies, utility providers, and real estate professionals.
• Monitor costs and ensure services stay within client budgets and policy guidelines.
• Proactively escalate and resolve issues to ensure high satisfaction and seamless service.
• Provide consistent updates to clients, keeping them informed of progress.
• Maintain accurate records and case notes on internal platforms.
• Deliver reports and maintain system data to ensure transparency and performance tracking.
• Participate in team meetings, training sessions, and cross-functional projects.

Skills & Qualifications

• At least 1 year of experience in a fast-paced, customer-facing environment.
• Fluent in French (mandatory); additional European languages are a plus.
• Strong customer service orientation and ability to work under pressure.
• Meticulous attention to detail with strong organizational skills.
• Confident with technology and able to learn new systems quickly.
• Excellent interpersonal skills and a proactive, solutions-oriented mindset.
• Prior experience in relocation, HR support, or high-volume customer service preferred.
• Exposure to international environments or multicultural experience is a strong advantage.

If you're passionate about supporting global mobility and thrive in a client-focused environment, we invite you to apply and join a team that values excellence, collaboration, and cross-cultural experience.