Relief Support Worker

Salvation Army Homes; Exmouth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Salvation Army Homes is seeking a Relief Mental Health Support Worker in Exmouth and Exeter to cover absences, with duties including 1:1 and group support, assisting clients with appointments and activities, and liaising with health professionals. The role requires flexibility for shifts, including sleep-ins and weekends, and supports transitioning residents to independent living.

Ideal candidates have experience with complex mental health needs, strong communication and IT skills, and a

Qualifications

• Working knowledge of needs and support requirements of people with complex mental health needs.
• Experience in a social care setting.
• Aligned with Salvation Army Homes' delivery values and behaviours.
• Excellent communication skills to build trusting and professional relationships.
• Strong digital and IT skills.
• Willingness to participate in a 24-hour shift rota and on-call rota.

Responsibilities

• Provide 1:1 and group support.
• Support clients with attending appointments and shopping.
• Encourage participation and attendance at activities.
• Support with medication where required.
• Liaise with external agencies, including health professionals.

Skills

Communication skills

Digital & IT skills

Mental health experience

Resilience

Community resources awareness

Shift rota availability

Job description

Salvation Army Homes

The Role

At Salvation Army Homes, we are committed to providing comprehensive, high-quality housing services, support, and resettlement for individuals with mental health needs.

This is an exceptional opportunity for someone interested in working flexible shifts or short-term positions in a mental health support environment.

As a Relief Mental Health Support Worker, you will cover the absences of Mental Health Support Workers due to annual leave, vacant posts, training, sickness, and other reasons.

What you\'ll be doing

Covering for absences of Mental Health Support Workers through e.g. annual leave, vacant posts, training, sickness, etc. Your duties will include:

• Providing 1:1 and group support
• Supporting clients with attending appointments and shopping
• Encouraging participation & attending activities
• Supporting with medication, where required
• Liaising with external agencies, including health professionals

You will also have the opportunity to help deliver activities aimed at transitioning clients to independent living, contributing to a holistic mental health support service.

What you\'ll bring

You will have a working knowledge of the needs and support requirements of people with complex mental health needs or worked in another social care setting.

You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can-do attitude in your daily contribution to transforming lives.

• A working knowledge of the needs and support requirements of individuals with complex mental health needs or experience in a related social care setting
• A strong alignment with Salvation Army Homes\' delivery values and behaviours, showcasing energy, passion, and a positive, can-do attitude
• Excellent communication skills to build trusting and professional relationships
• Strong digital and IT skills
• A passion for making a difference in a fast-paced environment
• High resilience and the ability to empower individuals to develop their skills, strengths, and talents
• Awareness of available community resources and organisations
• Comfortable in managing difficult or complex situations
• You are likely to have relevant experience in mental health support, education and training. Ideally, you will be available to participate in our 24-hour shift rota system and on-call rota.

Working Arrangements

Successful candidates will work at both St Andrews in Exmouth and Culverlands in Exeter, covering a variety of shifts including sleep-ins and weekends.

Shifts may vary and include hours from 0800-1600, 1200-2000, 1000-1800, 0930-1800, and 0900-2230 at our services.

Closing date: 16 October 2026 (please note we may close the vacancy early if we receive a large volume of applications)

About Us

Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.

If you join our passionate staff team you will be contributing to our mission; "Safe Homes. Transform Lives" where you will make a positive difference to residents, who are at the heart of everything we do.

Guaranteed interview scheme:

Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.

As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.