Relief Support Assistant - Taff191 Abergavenny

Taff Housing Association; Abergavenny; On-site; GBP 18,000 - 21,000; Full time

Job summary

Taff Housing Association invites applications for a Relief Support Assistant in Abergavenny. The role supports a 24/7 staffed hostel for young people aged 16–24, providing day and night staffing to maintain a safe, welcoming environment.

You will deliver psychologically informed, person-centred support and help run activities to promote wellbeing, independence and personal development among residents.

Qualifications

• Ability to develop positive, professional relationships with young people.
• Clear understanding of confidentiality and professional boundaries.
• Experience of working in care, support or similar environments.
• Ability to stay calm, composed and reassuring in challenging situations.
• Ability to work on your own initiative and as part of a team.
• Commitment to delivering a high standard of service to residents.
• Understanding of health and safety responsibilities within a hostel.
• Good literacy and numeracy skills.
• Willingness to undertake cleaning duties and keep a safe, clean environment.
• Flexibility to work evenings, weekends and nights on an ongoing basis.
• Constructive approach to addressing issues and supporting residents.
• Experience of managing challenging behaviour and resolving conflict.

Responsibilities

• Provide daytime and/or night-time staffing cover within 24/7 Supported Accommodation for 16–24-year-olds.
• Help maintain a safe, secure and welcoming living environment for residents.
• Offer psychologically informed, person-centred support as required.
• Assist with delivery of activities and workshops to support wellbeing, independence and development.

Skills

Positive relationships

Confidentiality

Care experience

Calm under pressure

Initiative & teamwork

Service quality

Health & safety

Literacy & numeracy

Cleaning duties

Flexible hours

Problem solving

Behaviour management

Job description

Relief Support Assistant - Abergavenny

What you'll do...

Provide daytime and/or night-time staffing cover within 24/7 staffed Supported Accommodation Project supporting young people aged 16 to 24, helping to maintain a safe, secure and welcoming living environment. The role includes offering psychologically informed, person-centred support to residents as required, as well as assisting with the delivery of activities and workshops within the hostel to support residents’ wellbeing, independence and development.

What you'll bring to the role...

• The ability to develop and maintain positive, professional relationships with young people
• A clear understanding of confidentiality and the importance of maintaining appropriate professional boundaries
• Experience of working within a care, support or similar environment
• The ability to remain calm, composed and reassuring when responding to challenging situations
• The capacity to work effectively on your own initiative, as well as collaboratively as part of a team
• A commitment to delivering a consistently high standard of service to residents
• An understanding of health and safety responsibilities within a hostel setting
• Good literacy and numeracy skills
• Willingness to undertake cleaning duties and contribute to maintaining a safe, clean and welcoming environment
• Flexibility to work unsociable hours, including evenings, weekends and nights, on an ongoing basis
• A positive, constructive approach to addressing project-wide issues and supporting residents
• Experience of managing challenging behaviour and resolving conflict in a professional and respectful manner

Other useful information

We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Liz Davies at [e-mail]

Full details of the role can be found in the job pack - Relief Support Assistant Job Pack

Hourly rate: £13.78

Applications will be reviewed on a rolling basis, with shortlisting and interviews taking place throughout the recruitment period.

We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.

To find out more about Taff and view all our current vacancies, please click here - Jobs - Taff Housing Association

This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purpose.