Relief Retail Security Officer

Mitie; London Borough of Hackney; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Retail discounts

Job summary

Mitie is seeking a confident Retail Security Officer to protect people, reduce loss and create a safe shopping environment at Stamford Hill and surrounding areas. You will be actively patrolling, delivering excellent service and using CCTV to deter crime.

Join a team that values professionalism, offers guaranteed hours, and supports ongoing training, uniform provision, and career progression within a respected security provider.

Qualifications

• Valid SIA licence or willingness to complete training.
• Full 5-year checkable employment or education history.
• Proactive, professional and customer-focused approach.

Responsibilities

• Providing a visible, reassuring presence on the shop floor.
• Delivering outstanding customer service at all times.
• Deterring theft, anti-social behaviour and public order offences.
• Carrying out regular store patrols.
• Operating CCTV systems to reduce crime and stock loss.
• Working closely with store management teams.
• Supporting partnerships with Police and local crime networks.
• Using Body Worn CCTV to enhance safety for everyone onsite.

Skills

SIA licence

Customer-focused approach

Tools

Body Worn CCTV

Job description

Location: Stamford Hill and surrounding area

About the Role

We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike.

What You'll Be Doing

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

What You'll Need

• A valid SIA licence (or willingness to complete the training - we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer-focused approach

We don't just offer a job - we offer a package that supports you:

• £14.80 per hour
• Guaranteed contracted hours, giving you stability, certainty and peace of mind
• Generous annual leave, so you can properly switch off, recharge and enjoy time away from work
• Pension schemes to help you plan and build for your future
• Uniform provided, so you have everything you need to feel confident from day one
• SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress
• Full induction and ongoing training, giving you the knowledge, support and confidence to succeed
• Retail discounts, financial services and reward schemes to help your money go further
• Online GP access for you and your family, giving you quick, convenient support when you need it
• Apprenticeships and real career progression opportunities, so this can be the start of something bigger

Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!