Relief Night Concierge - Safe, Caring Village Support

ExtraCare Retail Limited; East Midlands; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Accrued Annual Leave

Free Use of Onsite Gym

Ongoing Training and Development

Plus, Usual Benefits

Zusammenfassung

ExtraCare Charitable Trust at Lark Hill Retirement Village is recruiting a Night Concierge (Relief). You’ll be the reassuring overnight presence ensuring residents, colleagues and the local community stay safe and supported.

Duties include responding to emergencies with first aid if needed, maintaining a clean, welcoming environment, conducting health, safety and security checks, patrolling the village, monitoring CCTV, and supporting the care team only in urgent situations.

Qualifikationen

• Experience in security operations and CCTV monitoring.
• Great communication skills with a strong customer service focus.
• Confidence in carrying out risk assessments and statutory building checks.
• A practical thinker with a positive, can-do attitude.
• Strong attention to detail, able to work independently, and quick to respond in emergencies.
• An open, honest communicator who helps create a safe and welcoming experience for residents.
• An extremely rewarding career awaits you if you like working in a friendly and supportive team, with variety and a fantastic working environment.

Aufgaben

• To be responsible for carrying out cleaning duties in the communal areas as required in the cleaning schedules for their location.
• Ensure the safety and welfare of Residents during the evening and night-time by monitoring all activities in the village during this period.
• To ensure the building remains secure at all times and give access to emergency services from time to time as appropriate.
• Patrolling inside, checking fire panels, check if any mobility scooters have been left on charge in communal areas, check workshops, fire exits, kitchen and laundries. Check if all residents have left the bar, if so, turn Village lights off and tidy bar area. Also patrol outside and the perimeters of the village during the evening and night.
• Monitoring of CCTV surveillance to identify areas of concern.
• In emergency situations only assist the care team to deliver care and support to residents.
• To provide a safe environment for other night staff members by escorting them to on site locations, outside of the village centre as part of their night duties or to react to emergency calls.
• To make calls to emergency services or take appropriate action in the event of a serious incident or emergency,
• To take responsibility for all aspects of Health and Safety in your location ensuring ExtraCare’s Health and Safety Policies and Requirements are fully implemented, monitored and adhered.
• To review and keep up to date Risk assessments relating to the building and statutory checks.

Kenntnisse

Security operations

CCTV monitoring

Communication skills

Risk assessments

Building checks

Attention to detail

Emergency response

Jobbeschreibung

ExtraCare Charitable Trust at Lark Hill Retirement Village is recruiting a Night Concierge (Relief). You’ll be the reassuring overnight presence ensuring residents, colleagues and the local community stay safe and supported.

Duties include responding to emergencies with first aid if needed, maintaining a clean, welcoming environment, conducting health, safety and security checks, patrolling the village, monitoring CCTV, and supporting the care team only in urgent situations.