Relief Hostel Assistant - Network Wide

Hostelling Scotland; Stirling; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Membership of Hostelling Scotland

Employee Assistance Programme

Pension and holidays

Uniform is provided

Salary Extras discounts

Job summary

Hostelling Scotland is seeking Relief Hostel Assistant to support our network-wide operations across Scotland. You will cover reception, check-in/out, guest inquiries, and contribute to cleaning, housekeeping and basic catering.

The role requires flexibility during busy periods, the ability to travel between hostels, and access to your own transport. Live-in accommodation is available with a small weekly utility levy.

Qualifications

• Provide one satisfactory reference and a recent Basic Disclosure clearance.
• Right to work in the UK before starting with us.

Responsibilities

• Full reception service, check-in/out and handling customer enquiries.
• Cleaning and housekeeping duties.
• Basic catering duties.
• The post holder will be required to travel throughout the network and will need access to their own transport.

Skills

Great communicator

Team player

Excellent customer service

Job description

Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours .

Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.

The post holder will be required to travel throughout the network and will need access to their own transport.

Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests . S omeone who can support and respect their colleagues, as some of the teams live in depending on location.

In return we offer:

• Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
• Employee Assistance Programme
• Pension and holidays
• Uniform is provided
• Access to many high street discounts through the Salary Extras scheme

Additional Information:

• A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
• You must be able to provide evidence of your right to work in the UK before starting with us.

Relief Hostel Assistant - Network Wide

Job Reference: RELHA111

Position: Relief Hostel Assistant

Location: Network wide

Contract: Fixed Term

Start date: ASAP until 31/Mar/2027

Hours per week: 37.5 Hours

Salary: £13.00 per hour

Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours .

Hostelling is open to all. We are a non-profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.

The post holder will be required to travel throughout the network and will need access to their own transport.

Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests . S omeone who can support and respect their colleagues, as some of the teams live in depending on location.

In return we offer:

• Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
• Employee Assistance Programme
• Pension and holidays
• Uniform is provided
• Access to many high street discounts through the Salary Extras scheme

Additional Information:

• A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
• You must be able to provide evidence of your right to work in the UK before starting with us.

Closing Date: 20 th September 2026

Interview: TBC

Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.