Relief Clerk/ Clerical Officer

NHS; Wrexham; On-site; GBP 23,000 - 28,000; Part time

Job summary

A leading healthcare organization in North Wales seeks a part-time administrative support role. The successful candidate will provide comprehensive administrative assistance across multiple sites, ensuring confidentiality and effective communication with patients and staff. The role requires flexibility and proficiency in essential office tools.

Qualifications

• Previous clerical/computer experience required.
• Proficiency in Word and Email essential.

Responsibilities

• Provide administrative cover for various clerical roles.
• Maintain strict confidentiality while dealing with patients and health professionals.

Skills

Communication

Flexibility

Confidentiality

Education

GCSE English and Maths Grade C or above

NVQ2 Admin / Customer Care

Tools

Microsoft Office

Word

Email

Job description

Job summary

Welsh language Skills need to be learnt when appointed to the post.

The post holder will provide comprehensive administrative support for both hospital and community services. There will need to be a high degree of flexibility as this role will provide cover for various administrative roles within the service across multiple sites.

By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with patients, relatives, visitors, and health professionals with courtesy, sensitivity, and discretion.

Main duties of the job

• Provide administrative cover for a variety of clerical roles as directed by the Administrative Team Leader.
• The post holder will be expected to cover other sites and departments as part of their role.

About us

If you relish a challenge, have a passion to help others, or simply want a fresh start, Betsi Cadwaladr University Health Board (BCUHB) in North Wales offers the right environment. As the largest health organization in Wales, we provide a full range of primary, community, mental health, and hospital services for around 700,000 people across North Wales. Join our team and benefit from our support, aligned with our organizational values and 'Proud to Lead' framework.

We promote equality and diversity and are proud to be a 'Disability Confident Employer'. Please check your email regularly; successful applicants will receive correspondence via the email registered on their application.

Applications may be submitted in Welsh or English. Welsh submissions will not be treated less favorably.

Details

Date posted: 12 May 2025

Pay scheme: Agenda for Change

Band: Band 2

Salary: £23,970 per year, pro-rata

Contract: Permanent

Working pattern: Part-time

Reference number: 050-AC184-0325W-B

Job location: Wrexham Maelor Hospital, 7 Croesnewydd Road, Wrexham, LL13 7TD

Job description

You can find the full Job description and Person Specification attached within the supporting documents or by clicking 'Apply now' to view in Trac.

Person Specification

Qualifications

• Essential: GCSE English and Maths Grade C or above, or equivalent
• Desirable: NVQ2 Admin / Customer Care

Experience

• Essential: Previous clerical/computer experience
• Desirable: Experience in NHS office procedures

Aptitude and Abilities

• Essential: Proficiency in Word and Email, effective communication, understanding of confidentiality, good written and spoken English, flexible working approach
• Desirable: Experience with Microsoft Office (Excel), knowledge of databases like WPAS/PIMS/Myrddin, experience with high confidentiality areas

Values

• Demonstrate commitment to organizational values in daily work and discussions

Other

• Essential: Punctuality, flexibility, positive attitude, ability to work independently and as part of a team, Welsh speaking, ability to travel across sites
• Desirable: Experience with Oracle or similar systems

Additional information

This role is subject to a DBS check and requires a Disclosure submission. Applicants requiring Skilled Worker sponsorship are welcome. For details, see the UK Visas and Immigration website and guidance on overseas criminal record checks.

Employer details

Name: Betsi Cadwaladr University Health Board

Address: Wrexham Maelor Hospital, 7 Croesnewydd Road, Wrexham, LL13 7TD

Website: https://bcuhb.nhs.wales/train-work-live/