Clerical Officer/Audio Typist

jobs24.co.uk; Bolton; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established healthcare provider is seeking a dedicated individual to join their Head and Neck team. This role involves providing essential administrative support to the medical secretarial team, ensuring efficient storage and retrieval of patient case notes, and assisting with clinical transcription when necessary. The organization values its staff and offers excellent opportunities for training and development, fostering a positive and inclusive work environment. If you're motivated, detail-oriented, and thrive in a busy administration setting, this is a fantastic opportunity to make a meaningful impact on patient care and contribute to a team that values diversity and excellence.

Benefits

Training and Development Opportunities

Inclusive Work Environment

Staff Benefits

Qualifications

• Candidates must have excellent communication and IT skills.
• Experience in a busy administration office is essential.

Responsibilities

• Provide administrative support to the medical secretarial team.
• Maintain accurate filing and retrieval of case notes.
• Support with clinical transcription and audiotyping.

Skills

Administrative Support

Customer Service

Data Input

Clinical Transcription/Audiotyping

Communication Skills

IT Skills

Attention to Detail

Teamwork

Education

Relevant Administrative Qualifications

Tools

LE2.2 Tracking System

Job description

We are looking to appoint an individual to work in the Head and Neck team. The role will be to provide administrative support to the medical secretarial team and to also support with audiotyping when needed.

Duties will include:

1. Storage, retrieval, and archiving of case notes to support outpatient episodes.
2. Customer service, patient registration, and data input.
3. Maintain knowledge of filing systems and ability to file casenotes in the correct location.
4. Understand the importance of accurate and timely filing.
5. If casenotes are not in main storage areas, use the tracking system to locate and request them as necessary.
6. Update LE2.2 tracking system to show the location and current status of casenotes in relation to document management.
7. Filing confidential information away into the casenotes.
8. Retrieving casenotes for consultants, secretaries, or nurses.
9. Clinical transcription/audiotyping.

Working for our organisation:

The aims of this Trust are to improve the health of our people and provide the best possible care to the population we serve, ensuring that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities we serve. Staff are valued, and we can offer excellent opportunities for further training and development.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit, and retain high calibre skilled staff who reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment.

We thrive on cultivating cultural architecture; if you have the right skills, attitudes, and behaviours in line with our Trust values, we welcome and appreciate the diversity you bring to our organisation.

We offer a wide range of staff benefits. Please click on the link below to see what current benefits we have:

Staff benefits - Bolton NHS FT

From time to time, we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team. The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.