Release Analyst

Matthey; Milton; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Salary competitive

Private health insurance

Discretionary bonus

Hybrid work model

Team events

Development budget

Wellbeing programs

Job summary

Johnson Matthey Plc is seeking a Release Analyst to join our team. You will support planning, coordination and execution of releases across SAP and other enterprise applications, maintaining release calendars, deployment schedules and checklists.

You will collaborate with technical teams, change management and business stakeholders to ensure governance, risk management and ITIL best practices while driving standardised processes and continual service improvement.

Qualifications

• Understanding of Release Management principles in enterprise IT environments.
• Experience coordinating releases across multiple technical teams, applications and suppliers.
• Strong knowledge of ITIL practices and governance processes.
• Familiarity with ITSM platforms to manage requests, releases and incidents.
• Awareness of software development lifecycles and risk assessment.

Responsibilities

• Supporting planning, coordination, and execution across SAP and other enterprise applications; maintaining release plans, calendars, deployment schedules and checklists.
• Coordinating release activities across technical teams, business stakeholders, and third-party suppliers.
• Partnering with Change Management to ensure governance, audit standards, and ITIL best practices.
• Validating release readiness including approvals, testing, documentation, and rollback procedures.
• Monitoring release execution, identifying risks, issues, and dependencies, and guiding incident resolution.

Skills

Release management

ITIL practices

ITSM platforms (e.g., BMC Helix)

Agile/Waterfall/hybrid delivery

Release calendars & deployment plans

Stakeholder management

SAP releases experience

Communication (English)

Risk & issue management

Tools

BMC Helix

SAP ECC/S/4HANA

Job description

At Johnson Matthey, your work will matter. As a Release Analyst, you'll join a world leader in platinum group metals with over 200 years of history and innovation. You'll help tackle the world's biggest challenges - cutting emissions, powering modern society and enhancing lives - as we continue to apply, refine and recycle metals that matter, for a healthier and more resilient future.

The role:

• Supporting the planning, coordination, and execution across SAP and other enterprise applications through development, test, and production environments, while maintaining release plans, calendars, deployment schedules, and implementation checklists.
• Coordinating release activities across technical teams, business stakeholders, and third-party suppliers, while helping to shape and mature an internally managed release service.
• Partnering with Change Management teams to ensure releases comply with organisational governance, GCAB requirements, audit standards, and ITIL best practices.
• Validating release readiness by confirming approvals, testing, documentation, support arrangements, deployment plans, and rollback procedures are in place before implementation.
• Monitoring release execution, proactively identifying and managing risks, issues, and dependencies, escalating where appropriate, and supporting incident resolution during deployment windows.
• Maintaining release documentation, communications, metrics, and reporting, while supporting post-implementation reviews and continual service improvement initiatives.
• Supporting the development of standardised release management processes, governance, reporting, and automation opportunities across all our applications and platforms.

Key skills that will help you succeed in this role:

• Good understanding of Release Management principles within complex enterprise IT environments. Experience coordinating releases across multiple technical teams, applications, infrastructure, testing functions, and third-party suppliers would be advantageous.
• Strong knowledge of ITIL practices, particularly Release, Change, Incident, and Problem Management, alongside experience working within formal Change Management and CAB governance processes.
• Experience using IT Service Management (ITSM) platforms, such as BMC Helix, to manage Change Requests, Release Records, approvals, incidents, and associated workflows.
• Understanding of software development lifecycles, including Agile, Waterfall, and hybrid delivery models, with the ability to assess release readiness, dependencies, implementation risks, and rollback requirements.
• Experience maintaining release schedules, deployment plans, release documentation, implementation checklists, and release calendars.
• Strong stakeholder management and communication skills. Excellent written and spoken English, with the ability to build effective relationships across technical and business teams.
• Analytical, planning, and organisational skills, with keen attention to detail and the ability to manage multiple priorities while delivering high-quality outcomes.
• Experience supporting SAP releases (ECC, S/4HANA, SAP Business Technology Platform, or related SAP products) or other enterprise ERP platforms would be advantageous, as would ITIL Foundation certification (v4 preferred).

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

• Competitive salary
• Private health insurance
• Discretionary annual bonuses & salary reviews
• Incentivized referral bonus program
• Hybrid model of working
• Team building events
• Professional development budget (Certifications, e-learning platforms and conferences)
• Psychological Health Support Program (Elements and other wellbeing initiatives)
• Wellbeing support

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact [e-mail]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications:

This job advertisement will be posted for a minimum of 2 weeks, early application is advised.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.