Relationships Lead

NewMedica; Langley; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Car allowance

Annual leave

Pension

Job summary

Newmedica is seeking a Relationships Lead for our Slough clinic. The role is full-time, 40 hours per week, with travel around 4 days a week to cover North West London and Surrey.

You will build and maintain relationships with opticians, GPs, Referral Management Centres, LOCs and other stakeholders to drive referrals and meet business targets. You’ll also organise events and collaborate with the marketing team to raise visibility in the community.

Qualifications

• Experience in a healthcare environment, ideally optics or ophthalmology.
• Knowledge of NHS policy landscape and referral routes would be advantageous.
• Strong communication and influencing skills.

Responsibilities

• Deliver referral volumes to meet business targets across the OJV.
• Promote Newmedica services and patient choice within the community.
• Build and maintain relationships with Opticians, GPs, Referral Management Centres, LOCs and other stakeholders.
• Coordinate events such as CPD sessions, optical fairs and seminars to boost engagement.

Skills

Healthcare experience

Relationship building

Public speaking

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work for the third year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces for 2025.

Overview of the role

We’re looking for a Relationships Lead to join our clinic in Slough. This is a full-time role, working 40 hours per week and you will be expected to travel 4 days per week.

You will help us drive referrals in North West London and Surrey while maintaining relationships with existing referrers in the area.

You’ll be highly visible within the community surrounding the OJV location, building strong relationships with local Opticians, GPs, Referral Management Centres, LOCs, and community groups. You will work to directly support the growth of referrals into the service, to deliver the referral numbers required in order to achieve business targets.

So what will I be doing?

Working across your designated geographical area, you’ll be responsible for delivering the referral volumes needed to meet the business targets for your Ophthalmology Joint Venture (OJV).

You’ll actively promote Newmedica services and patient choice, ensuring strong visibility within the local community. Your deep understanding of the referral landscape will enable you to build and maintain effective relationships with Opticians, GPs, Referral Management Centres, LOCs, and other key stakeholders.

Acting as the main conduit between our Joint Venture Partners and the Newmedica marketing team, you’ll provide valuable insights into local activity and competitor presence.

Additionally, you’ll be involved in planning and organising events such as CPD sessions, optical fairs, and national seminars to further strengthen engagement and visibility.

What skills and experience do I need for the role?

You’ll have experience of working in a healthcare environment, ideally in optics or ophthalmology. Knowledge of NHS policy landscape and referral routes would be advantageous.

You’ll be a self-starter – a strong communicator who is able to overcome challenges and influence people to your point of view.

Your friendly and engaging personality will mean that you are adept at establishing effective working relationships with a wide variety of stakeholders. You’ll be used to building positive and robust relationships with new clients as well as managing and maintaining relationships with existing clients.

You’ll be comfortable working with a high degree of travel around the OJV that you support. Whilst the core working time is typical office hours, flexibility will be required regarding travel and after-hours events.

This role will suit a friendly, engaging and confident person who thrives in a fast-paced, target driven environment. Someone who loves being out and about meeting new people and cultivating business relationships.

What can we offer you?

• A salary of up to £30,000 per annum
• Annual car allowance of £5,000
• 25 days annual leave plus 1 day birthday leave, plus bank holidays
• Company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses, death in service cover and the blue light discount
• An environment where your learning and development is supported through a range of various learning tools and courses
• Working with a friendly multidisciplinary team passionate about improving the lives of our patients
• A bright, spacious and modern working environment, built to the highest standards

Our employment offers are subject to satisfactory pre-employment checks. Applicants must have the right to work in the UK. A Disclosure and Barring Service check may be required, which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.