Ophthalmic Assistant

Newmedica; Manchester; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Annual leave 25 days + BH + birthday

Company pension

Enhanced maternity leave

Eye tests and glasses benefits

Headspace access

Learning & development support

Job summary

Newmedica is a leading provider of NHS ophthalmology services across England, delivering outpatient appointments, diagnostic testing and eye surgery. We value growth, development and a supportive environment for our colleagues.

The Ophthalmic Assistant at Manchester West will play a key role in patient care, perform diagnostic tests and help prepare patients for clinician review. This part-time role offers training, a friendly multidisciplinary team, and a pro-rated benefits package including

Qualifications

• Experience with patients or customer-facing roles is advantageous.
• Knowledge of eye physiology or a keen interest to build knowledge in this area.
• Competent user of Office 365 programmes and comfortable with new systems such as patient records or diagnostic software.
• Excellent grasp of the English language, both spoken and written.

Responsibilities

• Take patients through a range of diagnostic tests.
• Pass test results to a senior clinician for review and potential treatment decisions.
• Use diagnostic equipment and patient record systems with confidence.
• Explain the purpose of tests to ensure patient understanding and reassurance.

Skills

Customer facing

Eye physiology knowledge

Office 365

Excellent English

Data handling

Team player

Tools

Office 365

Job description

Newmedica is one of the leading providers of NHS ophthalmology services in England, delivering outpatient appointments, diagnostic testing and eye surgery to change lives through better sight and eye health.

We’re proud to have been certified as a Great Place to Work for the third year running and listed among the UK’s top 30 Best Workplaces™ for 2026 —recognition that reflects how colleagues feel about working here.

Our Purpose is to change lives through better sight and eye health, and our Vision is to end avoidable sight loss in every community we serve; we live our values every day—Commercial, Courageous, Compassion, Collaborative and Curious.

Role overview

We are looking for a Part-Time Ophthalmic Assistant to join our Manchester West site. This will be 24 hours over 3 days per week.

Our Ophthalmic Assistant are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.

It’s a busy role - you’ll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. You’ll be using a variety of different equipment and systems so we’re looking for someone who is comfortable using systems and is fairly tech savvy.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.

This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues and the Ophthalmic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.

What skills and experience do I need?

We’ll provide training so experience isn’t always needed, but the following things will be advantageous:

• Previous experience of working with patients or in a customer facing role.
• Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area.
• A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
• An excellent grasp of the English language both verbally and in written format.
• Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results.
• A good team player – happy to jump in and support others when required.

What we’re offering

• A salary of up to £16,780/annum depending on experience.
• 25 days annual leave plus bank holidays (pro rata for part-time employees) plus 1 day birthday leave.
• A company pension scheme.
• Enhanced maternity leave.
• Access to a range of benefits including free eye tests, discounted or free glasses, death in service cover, free access to Headspace and blue light scheme.
• An environment where your learning and development is supported through a range of various learning tools and courses.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients.
• A bright, spacious and modern working environment, built to the highest standards.