Relationship Manager

Recruitment Solutions South East Ltd; Tunbridge Wells; On-site; CAD 60,000 - 66,000; Full time

Benefits offered by this job

Hybrid working

Career development

Modern offices in Tunbridge Wells

Job summary

Recruitment Solutions South East Ltd in Tunbridge Wells is seeking a motivated Relationship Manager to join a fast-paced, client-focused team. The role combines client liaison, soft sales, account management and operations in a B2B environment.

You will manage a portfolio of established clients, drive engagement, support retention and growth, and maintain accurate CRM records while collaborating with a dynamic team in a hybrid, flexible working setting.

Qualifications

• 2+ years of experience managing client relationships, ideally in technology or subscription-based services.
• Track record of contributing to account growth or retention.
• Excellent communication and teamwork skills.

Responsibilities

• Be the key point of contact for clients to drive product usage, engagement and understanding.
• Work to understand clients' positioning, workflows, objectives and challenges, and leverage to ensure retention.
• Identify opportunities for additional sales, upselling or account growth.
• Build and maintain strong long-term relationships with existing clients.
• Maintain accurate and useful CRM records.
• Support clients through product changes, launches and improvements.

Skills

Relationship management

Account management

Communication skills

Job description

Excellent Career Opportunity! Modern and forward-thinking company! If this sounds like you…

• Have you got experience within a client-focused Relationship/Account Management role?
• Have you got exceptional people and communication skills?
• Do you thrive within busy, fast-paced environments?
• Are you eager, driven and happy to work to goals and objectives?

This is a fantastic opportunity to step into a varied role that combines client and customer liaison, soft sales, account management and operations! This would suit someone with 2+ years of experience in a client facing sales role such as account management, client service, direct sales or similar looking for a next step!

We are recruiting for an innovative employer based in the heart of Tunbridge Wells who are on the lookout for a motivated Relationship Manager to play a core part in their collaborative team.

If you have experience working with commercial relationships, driving growth and delivering success, ideally within a B2B environment, this is the role for you!

Working within a motivated, collaborative team, you will take ownership of global portfolio of established clients in order to contribute to customer retention, growth and long-term success!

• Be the key point of contact for clients to drive product usage, engagement and understanding
• Work hard to understand clients' positioning, workflows, objectives and challenges, and use these in leverage to ensure retention
• Identify opportunities for additional sales, upselling or account growth
• Build and maintain strong long-term relationships with existing clients
• Maintain accurate and useful CRM records
• Support clients through product changes, launches and improvements

What we are looking for…

• 2+ years of experience managing client relationships (ideally within the technology, subscription or solution-based industry)
• Track record of contributing to account growth or retention
• Excellent communication and teamwork skills

This is a fast-paced, dynamic role where your success will be measured on customer retention and performance, and in turn rewarded! A chance to join a unique team locally, where your ideas, input and voice will be heard!

If you enjoy building relationships, helping customers succeed and delivering commercial results in a consultative way, this is the role for you!

What is in it for you….

• Salary £32,000-35,000 + bonus
• Collaborative, relaxed working environment
• Career development within a growing business
• Modern offices in Tunbridge Wells
• Hybrid and flexible working

Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand new website - www.recsol.co.uk

By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website