Relationship Manager

Kinleigh Folkard & Hayward; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

An established industry player in property services is seeking a Relationship Manager to join their build to rent team. This role offers a fantastic opportunity for those passionate about delivering exceptional customer service and managing properties effectively. You will be responsible for overseeing tenant relations and ensuring compliance with all regulations. With a strong financial package and the potential for career progression, this position is ideal for someone looking to make a significant impact in a dynamic environment. If you are ready to take your career to the next level, this is the opportunity for you!

Qualifications

• Proven track record in property management.
• Experience in build to rent sector is ideal.

Responsibilities

• First point of contact for tenants.
• Assist lettings and block operations during lease-up phase.
• Manage process of returning tenancy deposits.

Skills

Property Management

Customer Service

Communication

Compliance Management

Education

ARLA Qualification (preferred)

Job description

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Kinleigh Folkard & Hayward provided pay range

This range is provided by Kinleigh Folkard & Hayward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Do you have experience working as a relationship manager or property manager? Are you looking to make a move from residential property management to the build to rent sector? If so, this relationship manager position covering our Rainham & Barking sites can offer you fantastic opportunities, and a strong financial package to reward your performance. This is fixed term for 12 months.

At KFH, with over 60 branches across the capital we are London’s largest independent property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

At KFH we are looking for a relationship manager to join our build to rent team covering our Rainham & Barking sites. You will have a proven track record in a property management role, experience in a new build division or build to rent sector would be ideal, you will preferably be ARLA qualified but if you aren’t we can support you in gaining this qualification. You will be someone who is passionate about delivering excellent customer service to all of our clients and offers outstanding communication whilst achieving the right results.

You will report to our Head of Portfolio Asset Management.

Responsibilities of a relationship manager include:

• First point of contact for tenants
• Assist lettings and block operations during lease-up phase
• Liaise with block management and client accounts
• Carry out inventory check in and check outs
• In tenancy maintenance management and procurement of works
• Tenancy inspections
• Renewal of compliance documentation
• Manage process of returning tenancy deposits
• Health and Safety Management
• Approval of contractor invoices
  
  
  

As a relationship manager within our build to rent division you will play a key part in ensuring the properties in your portfolio are effectively and productively managed on behalf of our clients. Throughout this you will be offering exceptional customer service to your tenants, clients, and other parties whilst meeting all legal compliance requirements.

If you’re interested in this relationship manager position and have the skills and experience required, please apply now.

Click here to see all our company benefits, including additional earning potential and discounts.

KFH. People. We get it.

Impressive rewards. Excellent career progression. Uncapped commission potential. These are just some of the things that inspire our people to start a career at KFH – and why they stay.

With a reputation as one of London’s leading property services groups and a network of 60 branches, we have a wide range of roles for talented and driven individuals across our ten divisions.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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