Relationship-Driven Sales & Service Executive

SI Recruitment Limited; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

SI Recruitment Limited is seeking a Customer Service and Sales Representative for an established business in Malton. This office-based role blends customer service with proactive sales, supporting existing customers and helping to grow sales across parts, servicing and maintenance solutions.

You will spend time speaking with customers, understanding their requirements and identifying ways to support their needs, working withSales, Service, Parts and Marketing to maintain strong relationships and

Responsibilities

• Contact existing customers and potential new customers by telephone to build relationships and identify sales opportunities.
• Respond to customer enquiries and provide information on available parts, servicing and maintenance options.
• Identify opportunities to promote additional products and services based on customer requirements.
• Follow up with customers after purchases or enquiries to encourage repeat business and maintain positive relationships.
• Contact customers regarding upcoming servicing, warranty expiry and other relevant products or services.
• Maintain accurate customer records and update internal systems and CRM databases.
• Work with colleagues across different departments to ensure customers receive a positive and consistent service.
• Support sales campaigns, customer events and promotional activities.
• Work towards agreed sales and customer service targets.
• Keep customer information up to date and ensure records are maintained accurately.

Job description

SI Recruitment Limited is seeking a Customer Service and Sales Representative for an established business in Malton. This office-based role blends customer service with proactive sales, supporting existing customers and helping to grow sales across parts, servicing and maintenance solutions.

You will spend time speaking with customers, understanding their requirements and identifying ways to support their needs, working withSales, Service, Parts and Marketing to maintain strong relationships and