Relationship Director

Pioneering People; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Join a pioneering global payment solutions provider as a Relationship Director, where you’ll manage high-value client portfolios in the Travel Payments sector. Leverage your expertise to drive growth and strategic partnerships while enjoying a hybrid work environment and competitive benefits.

Benefits

Competitive base salary

Hybrid flexibility

25 days’ holiday + bank holidays

Life assurance & income protection

Access to a wide range of discounts and perks

Qualifications

• Minimum 8 years’ experience in account management or relationship management.
• Expertise in the Travel Payments industry.
• Solid commercial acumen and negotiation skills.

Responsibilities

• Lead client relationships from C-suite to operational teams.
• Build and execute 3-year strategic account plans.
• Collaborate cross-functionally to drive client success.

Skills

Account Management

Relationship Management

Commercial Acumen

Analytical Skills

Communication Skills

Presentation Skills

Negotiation Skills

Fluency in English

Knowledge of Travel Payments

B2B Payments

Job description

Social network you want to login/join with:

Relationship Director – Travel Payments Expert (London or Manchester | Hybrid)
London Bridge or Manchester City Centre (Hybrid – Minimum 1 Day in Office)
Competitive Base Salary + Commission + Excellent Benefits

Are you a strategic relationship builder with deep roots in the Travel Payments industry?
Ready to own and grow high-value client portfolios across EMEA with a leading global payment solutions provider?

Join WEX, a leader in corporate payments, as a Relationship Director – a pivotal role where your expertise will shape partnerships, drive innovation, and unlock growth opportunities for some of our most strategic clients.

Why This Relationship Director Role?

As a Relationship Director at WEX, you’ll manage a portfolio of Tier-1 and Tier-2 clients across EMEA, delivering strategic account growth and commercial success. You’ll become a trusted partner to C-level stakeholders, helping clients leverage our advanced payment technology to streamline operations and meet evolving business goals.

Key Responsibilities of the Relationship Director:

• Lead client relationships, from C-suite to operational teams.
• Build and execute 3-year strategic account plans.
• Uncover integration and optimisation opportunities within client operations.
• Deliver value-driven solutions using WEX’s cutting-edge platform.
• Collaborate cross-functionally to drive client success.
• Monitor client satisfaction and retention with a proactive approach.

What You Bring:

• Minimum 8 years’ experience in account management or relationship management.
• Proven success in delivering client growth, retention, and strategic influence.
• Solid commercial acumen, with the ability to negotiate and close deals.
• Expertise in the Travel Payments industry – this is a must-have.
• Strong analytical, communication and presentation skills.
• Experience in payments, banking, working capital or supply chain finance (B2B preferred).
• Willingness to travel across EMEA.
• Fluency in English; an additional European language is a plus.

What We Offer

• Competitive base salary, tailored to your experience.
• Hybrid flexibility – work from home with 1–2 days in our London or Manchester office.
• 25 days’ holiday + bank holidays + the option to buy more.
• Life assurance & income protection.
• Access to a wide range of discounts and perks.

Make Your Impact at WEX

In this role, you won’t just manage relationships – you’ll transform them. By bringing fresh ideas, technical understanding, and commercial foresight, you’ll play a key part in shaping the future of payments for some of the industry’s biggest names.

Ready to drive meaningful client partnerships and grow with WEX?
Apply now for this Relationship Director position and start your journey with a company that values innovation, ambition, and trusted relationships.