Relationship Director

WEX Europe; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading global payment solutions provider is seeking a Relationship Director in London or Manchester. This pivotal role involves managing high-value client portfolios in the Travel Payments industry, driving innovation, and leveraging advanced payment technology to achieve strategic account growth. The position demands strong relationship-building skills and a proven track record in account management, making it ideal for strategic thinkers ready to contribute meaningfully to client success.

Benefits

Competitive base salary

Commission scheme

Flexible working

25 days holiday

Industry-leading pension scheme

Employee wellbeing programme

Qualifications

• Minimum 8 years experience in account or relationship management.
• Proven success in client growth and retention.
• Expertise in the Travel Payments industry.

Responsibilities

• Lead client relationships from C-suite to operational teams.
• Execute 3-year strategic account plans.
• Deliver value-driven solutions using WEX’s platform.

Skills

Analytical Skills

Negotiation

Client Retention

Communication

Presentation Skills

Job description

Relationship Director Travel Payments Expert (London or Manchester Hybrid)
London Bridge or Manchester City Centre (Hybrid Minimum 1 Day in Office)
Competitive Base Salary + Commission + Excellent Benefits

Are you a strategic relationship builder with deep roots in the Travel Payments industry?
Ready to own and grow high-value client portfolios across EMEA with a leading global payment solutions provider?

Join WEX, a leader in corporate payments, as a Relationship Director a pivotal role where your expertise will shape partnerships, drive innovation, and unlock growth opportunities for some of our most strategic clients.

Why This Relationship Director Role?

As a Relationship Director at WEX, you ll manage a portfolio of Tier-1 and Tier-2 clients across EMEA, delivering strategic account growth and commercial success. You ll become a trusted partner to C-level stakeholders, helping clients leverage our advanced payment technology to streamline operations and meet evolving business goals.

Key Responsibilities of the Relationship Director:

• Lead client relationships, from C-suite to operational teams.
• Build and execute 3-year strategic account plans.
• Uncover integration and optimisation opportunities within client operations.
• Deliver value-driven solutions using WEX s cutting-edge platform.
• Collaborate cross-functionally to drive client success.
• Monitor client satisfaction and retention with a proactive approach.

What You Bring:

• Minimum 8 years experience in account management or relationship management.
• Proven success in delivering client growth, retention, and strategic influence.
• Solid commercial acumen, with the ability to negotiate and close deals.
• Expertise in the Travel Payments industry this is a must-have .
• Strong analytical, communication and presentation skills.
• Experience in payments, banking, working capital or supply chain finance (B2B preferred).
• Willingness to travel across EMEA.
• Fluency in English; an additional European language is a plus.

What We Offer

• Competitive base salary, tailored to your experience.
• Lucrative commission scheme.
• 40-hour workweek, Mon Fri (no evenings or weekends!).
• Hybrid flexibility work from home with 1 2 days in our London or Manchester office.
• 25 days holiday + bank holidays + the option to buy more.
• Industry-leading pension scheme.
• Life assurance & income protection.
• Employee wellbeing programme.
• Access to a wide range of discounts and perks.

Make Your Impact at WEX

In this role, you won t just manage relationships you ll transform them. By bringing fresh ideas, technical understanding, and commercial foresight, you ll play a key part in shaping the future of payments for some of the industry s biggest names.

Ready to drive meaningful client partnerships and grow with WEX?
Apply now for this Relationship Director position and start your journey with a company that values innovation, ambition, and trusted relationships.