Relationship Banking Unit Manager

M&T Bank Corporation; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

M&T Bank Corporation in London is looking for a skilled manager to oversee relationship management and product planning within a team. The ideal candidate has a Bachelor's degree and at least two years of related experience, or equivalent work experience, along with strong customer service and communication skills.

This role involves managing client relationships, coaching team members, and ensuring compliance with policies. M&T Bank values diversity and is committed to a drug-free workplace.

Qualifications

• Bachelor's degree and a minimum of 2 years’ related experience.
• Minimum of 1 year work leadership and/or supervisory experience.
• Strong customer service skills.

Responsibilities

• Manage relationships with clients to generate new business.
• Coach and mentor relationship managers and staff.
• Lead process improvements for efficiency and compliance.

Skills

Customer service skills

Verbal communication skills

Written communication skills

Problem resolution skills

Resource management skills

Decision-making skills

Education

Bachelor's degree and 2 years related experience or equivalent

Minimum 1 year supervisory experience

Tools

Word processing software

Spreadsheet software

Presentation software

Job description

M&T Bank Corporation in London is looking for a skilled manager to oversee relationship management and product planning within a team. The ideal candidate has a Bachelor's degree and at least two years of related experience, or equivalent work experience, along with strong customer service and communication skills.

This role involves managing client relationships, coaching team members, and ensuring compliance with policies. M&T Bank values diversity and is committed to a drug-free workplace.