Reinstatement Operations Manager

Go Traffic Management Limited; Caerphilly; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Armed Forces-friendly

Equal Opportunity Employer

Job summary

Network Plus is seeking a Reinstatement Manager to lead reinstatement teams working on our Welsh Water contract. You will provide technical expertise, orchestrate on-site engineering solutions, and ensure work is completed right first time while coordinating with the scheduling team.

Based in Nelson, Caerphilly, the role demands strong leadership, NRSWA/SROH knowledge, and a focus on safety and quality. You will manage resources, KPI delivery, and liaise with internal and external stakeholders

Qualifications

• Experience within reinstatement, highways, utilities or civil engineering.
• Previous experience managing operational teams and subcontractors.
• Strong knowledge of NRSWA, SROH and street works requirements.
• Experience managing quality, productivity, costs and reinstatement defects.
• Good understanding of health, safety and environmental requirements.
• Strong leadership, communication and problem-solving skills.
• Relevant NRSWA and/or SMSTS/SSSTS qualifications desirable.
• Full UK driving licence.

Responsibilities

• Have operational responsibility for the reinstatement teams and their in-day activities.
• Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management.
• Manage all other resources e.g. materials and plant.
• Carry out team briefings with teams on a monthly basis.
• Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams.
• Manage the defect programme and ensure that KPIs are met and Highway Meetings are attended.
• Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours.
• Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed.
• Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement.
• Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur.

Skills

Reinstatement

Highways

Utilities

Civil engineering

Team management

Quality management

Health & safety

Leadership

Communication

Problem-solving

Driving licence

SMSTS/SSSTS

Job description

Network Plus is seeking a Reinstatement Manager to lead reinstatement teams working on our Welsh Water contract. You will provide technical expertise, orchestrate on-site engineering solutions, and ensure work is completed right first time while coordinating with the scheduling team.

Based in Nelson, Caerphilly, the role demands strong leadership, NRSWA/SROH knowledge, and a focus on safety and quality. You will manage resources, KPI delivery, and liaise with internal and external stakeholders