Regulatory Learning & Compliance Lead

St. James’s Place; Cirencester; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

28 days' annual leave plus bankhols

Private Medical Insurance

Generous Pension Scheme

Enhanced Parental Leave

Protection Benefits

EV salary sacrifice

Job summary

St. James’s Place Cirencester is seeking an experienced Regulatory & Mandatory Training Lead to design, deliver and continuously improve the learning strategy to meet regulatory obligations and manage risk.

You’ll work with senior leaders and compliance specialists to ensure colleagues have the knowledge and behaviours required to protect clients. Reporting to the Divisional Director, Learning & Development, you will supervise a Regulatory & Mandatory Training Analyst, own the training calendar

Qualifications

• Experience designing, delivering and managing regulatory, compliance or mandatory training programmes within a regulated financial services environment.
• Strong understanding of regulatory requirements, conduct risk, governance frameworks and compliance obligations.
• Demonstrable programme or project management experience, with the ability to manage multiple priorities and deliver complex learning initiatives.
• Experience using data, management information and learning technologies (LMS, digital learning platforms and eLearning tools) to measure effectiveness and drive continuous improvement.
• Audit experience or experience supporting regulatory reviews and assurance activities.
• Knowledge of behavioural and cultural change methodologies and their application within learning and development strategies.

Responsibilities

• Lead the development and delivery of regulatory and mandatory learning solutions that meet business, compliance and risk requirements.
• Partner with Subject Matter Experts and key stakeholders to identify training needs and translate them into effective learning interventions.
• Own and maintain the regulatory training calendar across the business, including international and subsidiary operations, adapting programmes as regulatory requirements evolve.
• Provide expert guidance on the design, governance and delivery of regulatory and compliance training.
• Conduct risk-based training needs analyses and develop learning plans that support diverse learner groups across different regions and jurisdictions.
• Work closely with the wider Learning & Development team to ensure a seamless and integrated approach to learning delivery.
• Oversee the approval process for regulatory and mandatory learning content, ensuring it remains current, accurate and compliant.
• Monitor industry developments, regulatory changes and emerging risks, embedding these into learning strategies and programmes.
• Measure learning effectiveness, analyse training data and use insights to drive continuous improvement and business impact.
• Own and report on key risk indicators relating to mandatory training completion and compliance.
• Act as the key Learning & Development contact for risk-related matters, partnering with the People function's Risk Business Partner.
• Line manage and support the development of the Regulatory & Mandatory Training Analyst.

Skills

Regulatory compliance

Learning & development

Stakeholder management

Project management

Data analytics

LMS experience

Tools

LMS

Digital learning platforms

eLearning tools

Job description

St. James’s Place Cirencester is seeking an experienced Regulatory & Mandatory Training Lead to design, deliver and continuously improve the learning strategy to meet regulatory obligations and manage risk.

You’ll work with senior leaders and compliance specialists to ensure colleagues have the knowledge and behaviours required to protect clients. Reporting to the Divisional Director, Learning & Development, you will supervise a Regulatory & Mandatory Training Analyst, own the training calendar