Regulatory and Mandatory Training Lead

St. James’s Place; Cirencester; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

28 days' annual leave plus bankhols

Private Medical Insurance

Generous Pension Scheme

Enhanced Parental Leave

Protection Benefits

EV salary sacrifice

Job summary

St. James’s Place Cirencester is seeking an experienced Regulatory & Mandatory Training Lead to design, deliver and continuously improve the learning strategy to meet regulatory obligations and manage risk.

You’ll work with senior leaders and compliance specialists to ensure colleagues have the knowledge and behaviours required to protect clients. Reporting to the Divisional Director, Learning & Development, you will supervise a Regulatory & Mandatory Training Analyst, own the training calendar

Qualifications

• Experience designing, delivering and managing regulatory, compliance or mandatory training programmes within a regulated financial services environment.
• Strong understanding of regulatory requirements, conduct risk, governance frameworks and compliance obligations.
• Demonstrable programme or project management experience, with the ability to manage multiple priorities and deliver complex learning initiatives.
• Experience using data, management information and learning technologies (LMS, digital learning platforms and eLearning tools) to measure effectiveness and drive continuous improvement.
• Audit experience or experience supporting regulatory reviews and assurance activities.
• Knowledge of behavioural and cultural change methodologies and their application within learning and development strategies.

Responsibilities

• Lead the development and delivery of regulatory and mandatory learning solutions that meet business, compliance and risk requirements.
• Partner with Subject Matter Experts and key stakeholders to identify training needs and translate them into effective learning interventions.
• Own and maintain the regulatory training calendar across the business, including international and subsidiary operations, adapting programmes as regulatory requirements evolve.
• Provide expert guidance on the design, governance and delivery of regulatory and compliance training.
• Conduct risk-based training needs analyses and develop learning plans that support diverse learner groups across different regions and jurisdictions.
• Work closely with the wider Learning & Development team to ensure a seamless and integrated approach to learning delivery.
• Oversee the approval process for regulatory and mandatory learning content, ensuring it remains current, accurate and compliant.
• Monitor industry developments, regulatory changes and emerging risks, embedding these into learning strategies and programmes.
• Measure learning effectiveness, analyse training data and use insights to drive continuous improvement and business impact.
• Own and report on key risk indicators relating to mandatory training completion and compliance.
• Act as the key Learning & Development contact for risk-related matters, partnering with the People function's Risk Business Partner.
• Line manage and support the development of the Regulatory & Mandatory Training Analyst.

Skills

Regulatory compliance

Learning & development

Stakeholder management

Project management

Data analytics

LMS experience

Tools

LMS

Digital learning platforms

eLearning tools

Job description

Posted on: 15/09/2026 – Application Deadline: 29/09/2026

Are you ready tochart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success.This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: 12 month Fixed-Term Contract

Seniority: Mid-Senior Level

About the Role

We are looking for an experienced and influential Regulatory & Mandatory Training Lead to lead the design, delivery and continuous improvement of our regulatory and mandatory learning strategy. Working closely with senior leaders and compliance specialists across the business, you will ensure our people have the knowledge, skills and behaviours required to meet regulatory obligations, manage risk effectively and deliver great outcomes for clients.

Reporting to the Divisional Director, Learning & Development, you will play a key role in delivering the organisation's risk strategy through high-quality learning solutions. You'll also lead the regulatory training agenda, manage a Regulatory & Mandatory Training Analyst, and help foster a culture of continuous learning across the business.

What You’ll Be Doing

• Lead the development and delivery of regulatory and mandatory learning solutions that meet business, compliance and risk requirements.
• Partner with Subject Matter Experts and key stakeholders to identify training needs and translate them into effective learning interventions.
• Own and maintain the regulatory training calendar across the business, including international and subsidiary operations, adapting programmes as regulatory requirements evolve.
• Provide expert guidance on the design, governance and delivery of regulatory and compliance training.
• Conduct risk-based training needs analyses and develop learning plans that support diverse learner groups across different regions and jurisdictions.
• Work closely with the wider Learning & Development team to ensure a seamless and integrated approach to learning delivery.
• Oversee the approval process for regulatory and mandatory learning content, ensuring it remains current, accurate and compliant.
• Monitor industry developments, regulatory changes and emerging risks, embedding these into learning strategies and programmes.
• Measure learning effectiveness, analyse training data and use insights to drive continuous improvement and business impact.
• Own and report on key risk indicators relating to mandatory training completion and compliance.
• Act as the key Learning & Development contact for risk-related matters, partnering with the People function's Risk Business Partner.
• Line manage and support the development of the Regulatory & Mandatory Training Analyst.

About You

You are a credible and commercially minded Learning & Development professional with significant experience delivering regulatory and compliance learning within a regulated environment. You combine strong programme management skills with a deep understanding of risk, governance and behavioural change, enabling you to develop learning solutions that drive measurable business outcomes. Confident working with senior stakeholders, you are highly collaborative, influential and passionate about creating impactful learning experiences that protect both people and the organisation.

• Proven experience designing, delivering and managing regulatory, compliance or mandatory training programmes within a regulated financial services environment.
• Strong understanding of regulatory requirements, conduct risk, governance frameworks and compliance obligations.
• Demonstrable programme or project management experience, with the ability to manage multiple priorities and deliver complex learning initiatives.
• Experience using data, management information and learning technologies (LMS, digital learning platforms and eLearning tools) to measure effectiveness and drive continuous improvement.
• Audit experience or experience supporting regulatory reviews and assurance activities.
• Knowledge of behavioural and cultural change methodologies and their application within learning and development strategies.

What's in it for you?

Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.

In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.

Our benefits include:

• 28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.
• Private Medical Insurance – company-funded cover for you and your immediate family
• Generous Pension Scheme – a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
• Enhanced Parental Leave – up to 26 weeks' full pay to support growing families.
• Protection Benefits – company-funded critical illness cover, income protection, and life assurance
• EV salary sacrifice scheme through Tusker

Reasonable Adjustments
We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at [e-mail]
Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box.