Regulatory Engagement Specialist

UKRN; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Job summary

UKRN seeks a Thematic Engagement Officer to provide administrative support to the Thematic Risk Team and liaise with solicitors and law firms. You will monitor regulatory compliance, review information, and use professional judgment to obtain accurate data.

Training will be provided to interpret and apply regulatory rules. You will be expected to deliver excellent customer service, communicate clearly by phone and email, and maintain attention to detail on a range of high-profile regulatory

Qualifications

• Strong written and verbal communication abilities.
• Ability to handle high-volume calls with professionalism.
• Proactive in gathering information and checking data.
• Comfortable using phone and email for stakeholder queries.

Responsibilities

• Provide administrative support to the Thematic Risk Team.
• Contact solicitors and law firm staff by phone and email.
• Monitor firms' compliance with regulatory rules.
• Review information and document decision making.
• Deliver high-quality, accurate work.

Skills

Excellent communication

Attention to detail

Customer service

Administrative support

Job description

UKRN seeks a Thematic Engagement Officer to provide administrative support to the Thematic Risk Team and liaise with solicitors and law firms. You will monitor regulatory compliance, review information, and use professional judgment to obtain accurate data.

Training will be provided to interpret and apply regulatory rules. You will be expected to deliver excellent customer service, communicate clearly by phone and email, and maintain attention to detail on a range of high-profile regulatory