Regulatory Communications Lead – Flexible Working

Standard Life plc; Birmingham; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Private medical cover

38 days annual leave

Excellent pension

12x salary life assurance

Income protection

Volunteering days

Job summary

Standard Life plc in the UK is seeking a proactive communications professional to lead the delivery of mandatory customer communications across regulatory change and strategic projects.

You will work across multiple brands, ensuring clear, compliant, customer‑focused communications while collaborating with specialists and outsourced partners to maintain momentum and drive best practice.

Qualifications

• Experience developing customer communications in a regulated financial services environment (pensions/investment preferred).
• Strong planning and organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent written communication skills with the ability to simplify complex information for customers.

Responsibilities

• Lead delivery of one-off mandatory customer communications across regulatory change and strategic projects.
• Collaborate with subject matter experts and outsourced service providers to deliver high-quality communications.
• Champion best practices, drive continuous improvement, and shape how mandatory communications are delivered across the business.

Skills

Regulatory communications

Planning & organisation

Clear writing

Stakeholder management

Job description

Standard Life plc in the UK is seeking a proactive communications professional to lead the delivery of mandatory customer communications across regulatory change and strategic projects.

You will work across multiple brands, ensuring clear, compliant, customer‑focused communications while collaborating with specialists and outsourced partners to maintain momentum and drive best practice.