Registered Team Manager

Certitude Support; Romford; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Development opportunities

Leave & pension

EAP access

Enhanced DBS paid

Eye care vouchers

Salary sacrifice schemes

Job summary

Certitude is seeking a Registered Team Manager to lead a registered care home in Romford, providing support to people with learning disabilities and nursing needs. You will coach staff and ensure person-centred care while maintaining high safety and compliance standards.

The role focuses on developing rosters, managing risks, and guiding the team through referral, assessment and review stages to deliver personalised support that respects choice and independence.

Qualifications

• Experience of supporting people with learning disabilities.
• Knowledge of CQC Regulations and safeguarding.
• Ability to lead, manage and motivate teams.
• Track record of enabling choice and control for people with learning disabilities.
• Experience of leading teams to embed person-centred working.
• Understand challenges faced by people with disabilities.

Responsibilities

• Actively lead the team’s development through coaching and training in person-centred support.
• Manage risks by ensuring staff understand individuals' needs and involve families.
• Oversee personalised rota planning including day, night and overnight shifts.
• Develop support plans through referral, assessment and review stages.
• Ensure quality indicators, safety, audits, and efficient use of resources.
• Uphold CQC regulations and organisational policies.

Skills

People leadership

Coaching & training

Person-centred practice

Risk management

Job description

Registered Team Manager

An exciting opportunity to join Certitude as a Registered Team Manager as we continue to grow.

Salary: £40,005 per annum

Hours: 37.5 hours

Job Type: Permanent - Full Time

Location: Romford (RM6, Redbridge)

Benefits

• A stimulating work environment full of opportunities to learn and develop
• 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
• 24-hour Employee Assistance
• Paid Enhanced DBS
• Eye care vouchers
• Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

As a Registered Team Manager, you will be responsible for leading a registered care home, which provides support to people with a range of low to high learning disability and nursing support needs.

Duties will include:

• Actively lead the team’s development by actively coaching and training colleagues in person-centred support practices and approaches.
• Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s), involving their families, wherever possible, and ensuring decisions are accurately recorded.
• Lead and manage the team to support personalised rota planning (inclusive of day, night and overnight activity), ensuring shifts are proactively designed to maximise opportunities for people in response to their needs, interests and goals.
• Manage overall key work with individual(s) developing their support plan through the referral, assessment and review stages of person-centred planning. Understanding their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life.
• Ensure that all the key quality indicators and safety measures are met, audits are carried out as required, resources are managed efficiently, and concerns are followed up swiftly.
• Ensure high-quality standards and compliance with all CQC regulations, organisation policies and specific agreed ways of working in the service, including Right Support, Right Care, Right Culture guidance.

About you

• Experience of supporting people with learning disabilities.
• Knowledge of CQC Regulations, Essential Care Standards, Safeguarding and regulatory frameworks.
• Able to lead, manage and motivate the team you work with and embed Certitude values and behaviours within the team.
• Track record of enabling choice and control to be a reality for people with learning disabilities.
• Experience of leading teams to embed person-centred working.
• Understand the challenges that are likely to be faced by many people with disabilities.

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

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