Registered Manager – Wednesbury

Domus Recruitment; Birmingham; On-site; GBP 42,000 - 56,000; Full time

Job summary

Domus Recruitment is seeking a Registered Service Manager for a residential service in Birmingham. You will lead the day-to-day operations, deliver person-centred care and ensure regulatory compliance, quality audits and performance goals.

You will manage staff, budgets and reporting, develop a high-performing team and build strong relationships with families and external professionals to drive service improvement and positive outcomes.

Qualifications

• Experience as Registered Manager or Service Manager in residential or supported living.
• Experience supporting adults with learning disabilities and autism, including complex needs.
• Strong understanding of CQC regulations, safeguarding and quality assurance.
• Demonstrated leadership, communication and people management skills.

Responsibilities

• Provide strong, visible leadership and ensure smooth day-to-day running of the residential service.
• Promote person-centred support to maximise independence and goals.
• Ensure health, safety and wellbeing of people supported and staff.
• Lead, motivate and develop the staff team and create a positive working environment.
• Ensure the service meets all CQC regulatory requirements and maintains high standards of quality and compliance.
• Oversee quality assurance, audits, care planning, risk assessments and service improvement plans.
• Manage budgets and financial performance, ensuring resources are used effectively.
• Ensure accurate reporting and effective management of operational information.
• Build positive relationships with families, professionals and external stakeholders.
• Take responsibility for overall performance and development of the service.

Skills

Leadership

People management

Communication

Budget management

Regulatory compliance

HSC knowledge

Education

Level 3 HSC

Job description

This is an exciting opportunity for a passionate and driven leader who wants to make a real difference to the lives of the people they support, while developing and motivating a dedicated team.

As Registered Service Manager, you will take overall responsibility for the day-to-day running of the service, ensuring the highest standards of person-centred care, regulatory compliance and operational performance.

You will be joining an organisation that is committed to creating an environment where both the people supported and the staff team can flourish.

The Role:

• Providing strong, visible leadership and ensuring the smooth day-to-day running of the residential service.
• Promoting person-centred support, enabling individuals to maximise their independence and achieve their personal goals.
• Ensuring the health, safety and wellbeing of the people supported and the staff team.
• Leading, motivating and developing the staff team, creating a positive and supportive working environment.
• Ensuring the service meets all CQC regulatory requirements and maintains high standards of quality and compliance.
• Overseeing quality assurance, audits, care planning, risk assessments and service improvement plans.
• Managing budgets and financial performance, ensuring resources are used effectively.
• Ensuring accurate reporting and effective management of operational information.
• Building positive relationships with families, professionals and external stakeholders.
• Taking responsibility for the overall performance and development of the service.

About You:

• Have previous experience as a Registered Manager or Service Manager within residential or supported living services.
• Have a strong background supporting adults with learning disabilities and autism, including individuals with complex needs and behaviours that may challenge.
• Hold a minimum Level 3 qualification in Health and Social Care.
• Have a good understanding of CQC regulations, safeguarding and quality assurance.
• Demonstrate strong leadership, communication and people management skills.
• Have experience managing staff teams, budgets and service performance.