Registered Manager - Domiciliary Care

eRecruitSmart; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading care provider is seeking a Registered Manager in London to help establish a premium healthcare-at-home service. The role involves building a client-focused culture, managing operational tasks, and leading a team while achieving high CQC standards. The ideal candidate will possess strong leadership skills and relevant domiciliary care experience, with a commitment to delivering personalized services.

Qualifications

• Domiciliary care experience necessary (not care homes).
• Care coordinator experience is advantageous.

Responsibilities

• Manage and maintain relationships with the CQC.
• Ensure qualified staff meet service user needs.
• Conduct audits and performance reviews.
• Manage daily operations and client safety.

Skills

Leadership

Motivational Skills

English Literacy

Numeracy

Digital Skills

Project Management

Organizational Skills

Education

Level 5 Diploma in Leadership and Management for Adult Care

Job description

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Registered Manager - Domiciliary Care, London

Client:

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

99274ca9792b

Job Views:

30

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

We have an excellent opportunity for an experienced, caring, and compassionate Registered Manager to play a key role in a newly launched technology-supported provider of domiciliary and live-in care in Southwest London. This is a fantastic opportunity to be involved from the start, shaping client-focused culture and ways of working, as well as supporting recruitment and opening further branches.

About the organisation

Our client has received significant funding to invest in a premium healthcare-at-home service for their private clients, supporting them in living as independently and meaningfully as possible in their own homes for as long as they wish.

This is a fantastic opportunity for an existing, business-focused Registered Manager to play a key part in an independent, non-franchised start-up aiming to be a leading care provider through appropriate use of technology, better pay, carer retention, and career progression.

About the Role

As a Registered Manager, you will manage and maintain our client's relationship with the CQC, working toward an Outstanding service, establishing personalized care services, and implementing policies and procedures to deliver a premium service to privately funded clients. Your responsibilities will include:

• Managing the growth and development of the organization
• Ensuring sufficient qualified staff are allocated appropriately to meet service user needs
• Managing recruitment, induction, and training
• Undertaking care activities as necessary, modeling high standards
• Managing daily operations, including setting effective rotas
• Implementing company policies on absence, disciplinary, and grievance matters
• Ensuring safe service delivery in line with legislative and company standards
• Maintaining records and reporting systems
• Managing complaints and incidents
• Investigating service quality issues and making improvements
• Working flexibly to ensure service safety
• Communicating effectively with clients, families, staff, and professionals
• Promoting clients' rights and centering their wishes in care
• Conducting audits and staff performance reviews
• Identifying training needs and ensuring staff are current with best practices
• Leading, supporting, and mentoring staff

About You

To succeed as a Registered Manager, you should have previous domiciliary care experience (not care homes) and possess:

• Level 5 Diploma in Leadership and Management for Adult Care or equivalent
• Strong leadership and motivational skills
• Good English, numeracy, and digital skills
• Strategic thinking ability
• Project management and organizational skills
• Extensive experience in social care or health roles
• Care coordinator experience is advantageous

About the Rewards

The successful candidate will receive an excellent salary of £40,000 - £55,000 per annum, depending on experience, plus additional benefits.