Registered Manager

Milewood Healthcare Ltd; North East; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Employee assistance

GP service

Health cash plan

Mental health support

Wellbeing tools

Referral scheme

Induction & training

Qualifications & apprenticeships

Credit union

DBS paid

Casual dress

Job summary

Milewood Healthcare Ltd in England is seeking a Registered Manager to lead a service, ensuring high-quality care and compliance with CQC standards. You will provide person-centred leadership to staff and drive performance against KPIs.

The role requires Level 5 Leadership and Management, proven management experience in housing/residential or nursing settings, and a valid driving license. A comprehensive benefits package is provided, with competitive leave, pension, and wellbeing support.

Qualifications

• Hold, or be working towards, a Level 5 NVQ in Leadership and Management.
• Be an experienced Registered Manager (preferred).
• Have substantial management experience within residential or nursing services.
• Be a car driver.

Responsibilities

• Providing strong, person-centred leadership to the staff team.
• Ensuring high-quality care delivery in line with CQC standards.
• Completing audits, supervision and appraisals.
• Managing HR processes including recruitment, absence management and rota generation.
• Ensuring compliance with MCA and DoLS.
• Driving continuous improvement and best practice.
• Maintaining excellent communication with residents, families, staff, and stakeholders.
• Delivering positive outcomes against agreed KPIs.

Skills

Leadership

People management

CQC standards

MCA/DoLS compliance

Education

Level 5 NVQ in Leadership and Management

Job description

Registered Manager

Location:**enter location**

Salary:*enter salary**

Hours:Full Time – Monday to Friday, 40 hours per week

We have an exciting opportunity for a registered Manager to take responsibility for a **enter details of service/services**.

About Us

At Milewood, we are dedicated to delivering the kind of support we would want both for ourselves and our loved ones.

As an established provider of forward-thinking living services for adults with disabilities in England, we have over 54 homes throughout the UK, Many are traditional buildings and they are all located in suburban areas, close to community services.

Our approach focuses on seeing care from the resident’s perspective, enabling them to access the choices and rights they deserve and promoting independence within an inclusive community.

About Us

** enter details about service, people we support**

The Role

Reporting to the Regional Operations Manager, the Registered Manager will be responsible for the overall leadership, performance and quality of the service. Key responsibilities include:

• Providing strong, person-centred leadership to the staff team
• Ensuring high-quality care delivery in line with CQC standards
• Completing audits, supervision and appraisals
• Managing HR processes including recruitment, absence management and rota generation
• Ensuring compliance with MCA and DoLS
• Driving continuous improvement and best practice
• Maintaining excellent communication with residents, families, staff, and stakeholders
• Delivering positive outcomes against agreed KPIs

About You

The ideal candidate will:

• Hold, or be working towards, aLevel 5 NVQ in Leadership and Management
• Be an experienced Registered Manager (preferred)
• Have substantial management experience within residential or nursing services
• Be a car driver
• Have confidence and experience in MCA/DoLS compliance
• Be highly organised, proactive and committed to person-centred care

Plus a comprehensive benefits package:

• Competitive annual leave (increasing with service)
• Lifestyle savings on shopping, utilities and local retailers
• Pension scheme
• Employee Assistance Programme (24/7 access)
• 24/7 GP service and face-to-face counselling
• Discounted Health Cash Plan
• Mental health support via Able Futures
• Wellbeing tools and self-help resources
• Employee referral scheme

• Extensive induction & training programme (includes Care Certificate support)
• Funded qualifications & apprenticeships for clear career progression
• Financial wellbeing support through NEFirst Credit Union
• Paid DBS
• Casual dress, company events & more

Why Milewood?

At Milewood, our values guide every decision we make. We championwarmth, respect, accountability, trust, honesty, and enterprise. We’re looking for someone who not only leads with confidence and clarity, but who believes in the potential of people—and brings consistency, compassion, and calm when it matters most.

If you're a leader committed to quality care and meaningful outcomes, we’d love to hear from you.

Our Values:

Warmth and Friendship– Excellent interaction between staff and service users

Optimism and Future– Work towards a future of improvement and enrichment

Honesty– Open and honest with each other and ourselves

Enterprise– Freedom to initiate new ideas from everybody at every level

Accountability– Take ownership and never make excuses

Respect– Based on mutual respect between individuals

Trust– Essential foundation of any relationship