Registered Manager

PJ Care; Milton Keynes; Hybrid; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Annual bonus (discretionary)

Job summary

PJ Care's Mallard House in Milton Keynes is seeking an experienced Registered Manager for its 54-bed neurological care centre. You will lead care quality, governance and financial performance across two units, ensuring person-centred care and compliance with CQC standards.

You will manage budgets, occupancy and contracts, develop staff, and work closely with nurses, therapists and estates. A strong leader with regulatory know-how and budget discipline will thrive in this enduring specialist

Qualifications

• Current NMC or HCPC registration and previous Registered Manager experience.
• At least five years in care with a relevant resident group.
• At least three years of effective team management.
• Experience in neurological care, neurorehabilitation or related complex care; strong CQC knowledge.

Responsibilities

• Lead care quality, governance, and regulatory compliance across Mallard House.
• Manage budgets, occupancy, and service contracts; ensure sustainability and value.
• Lead the management team (Deputy and Clinical Managers) and work with nursing, therapy, and estates colleagues.
• Drive person-centred care, staff development, and continuous quality improvement.
• Build relationships with commissioners, funders and other partners.

Skills

Registered Manager experience

Leadership

Budget management

Regulatory knowledge

Communication

Job description

Registered Manager Job Opportunity | Mallard House, Milton Keynes MK8 | Specialist neurological care and neurorehabilitation
£60,000–£70,000 per annum | Annual Bonus (discretionary)

Good in every CQC area. Fully occupied. No agency use. Mallard House offers its next Registered Manager strong foundations to build on and a specialist service where skilled leadership makes a difference every day.

We are looking for an experienced leader to take responsibility for our 54-bed neurological care centre in Milton Keynes. You will join a permanent workforce and a multidisciplinary team supporting adults with acquired and progressive neurological conditions, helping each person maintain dignity, independence and the best possible quality of life.

Contract

• £60,000–£70,000 per annum depending on skills and experience

Current Performance Snapshot

CQC Good overall and in all five areas | 100% occupancy | Zero agency use

The Role

As Registered Manager, you will take overall responsibility for care quality, people, regulatory compliance and financial performance across Mallard House’s two units. Your focus will be to sustain the service’s strengths, develop colleagues and identify opportunities to improve residents’ experiences and outcomes.

You will lead the management team, including Deputy and Clinical Managers, and work closely with nursing, therapy, catering and estates colleagues. Visible and approachable, you will set clear expectations, support sound clinical judgement and ensure that person-centred care is reflected in everyday practice.

Strong governance will underpin your leadership. You will oversee safeguarding, risk management, audits and service standards, ensuring concerns are acted on and learning leads to improvement. You will become the CQC Registered Manager for the centre and maintain readiness for inspection.

You will also manage budgets and service contracts, sustain appropriate occupancy and work with the referrals team to maintain effective relationships with commissioners, funders and other partners. Workforce planning, development and retention will help protect the continuity of care provided by the permanent team.

About You

You will hold current NMC or HCPC registration and have previous experience as a Registered Manager. You will bring at least five years’ care sector experience with a relevant resident group and at least three years of successful team management.

Experience of specialist neurological care, neurorehabilitation or a closely related complex care service will equip you to understand residents’ needs and lead confidently alongside clinical and therapy professionals. You will have a strong understanding of CQC and other regulatory requirements, with evidence of managing budgets, meeting targets and maintaining high standards.

We are seeking an inspiring and forward-thinking leader who combines strong leadership skills, sound commercial judgement and a compassionate, person-centered approach. You will an excellent listener who empowers and develops others, builds constructive relationships and ensures accountability through effective follow-through. With an in-depth understanding of neurological conditions and strong strategic thinking, you will provide clear direction, drive continuous quality improvement and lead service development. Above all, you will be passionate about delivering safe, high-quality and sustainable services that place residents’ safety, choices, dignity and wellbeing at the heart of every decision.

Why Lead Mallard House

Mallard House brings neurological nursing and rehabilitation expertise together in one purpose-built centre. Its two units, Oakley and Brunel, support adults with progressive neurological conditions and complex rehabilitation needs, including acquired brain injury.

You will work alongside a multidisciplinary team that includes clinical neuropsychology, physiotherapy, speech and language therapy, occupational therapy and engagement colleagues. This breadth of expertise creates opportunities to learn, collaborate and help residents achieve meaningful goals.

With full occupancy, no agency use and Good ratings across all five CQC areas, your opportunity is to build on a service with clear strengths, supporting the team to sustain performance and continue improving.

Why PJ Care

PJ Care specialises in neurological care and neurorehabilitation and is now part of Care Concern Group. You will retain the focus of a specialist provider while joining a wider family-owned care organisation.

PJ Care’s values of Care, Compassion and Commitment guide its approach to residents and colleagues. We welcome people from all backgrounds and are committed to a workplace where everyone feels valued, included and supported to develop.

If you are ready to lead an established neurological service and help a skilled team achieve more for its residents, we would love to hear from you. Bring your experience, judgement and ambition to Mallard House.

All colleagues share responsibility for safeguarding and promoting the safety and welfare of everyone who uses PJ Care services.