Registered Manager

Bluebird Care; Eastbourne; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

On-call pay

Incentives

Referral programme

Training & development

Career progression

Growth opportunities

Regular hours

Job summary

Bluebird Care in Eastbourne is seeking an experienced Home Care Manager to lead day-to-day operations, ensuring high-quality, person-centred care. You will guide care and office teams, drive recruitment and staff development, and maintain compliance with CQC regulations.

You will balance strong operational management with a passion for people, quality and continuous improvement, while managing on-call duties and delivering exceptional service outcomes.

Qualifications

• Proven management experience within the home care or wider adult social care sector.
• Previous experience in a senior leadership or Registered Manager position.
• A strong understanding of CQC regulations, legislation.

Responsibilities

• Taking overall responsibility for the day-to-day management and performance of the home care service.
• Ensuring the service operates in accordance with CQC regulations, relevant legislation, company policies and best practice.
• Providing strong leadership, guidance and support to the care and office teams.
• Leading the recruitment, induction, supervision, appraisal and ongoing development of employees.
• Maintaining high standards of care delivery and ensuring customers receive personalised, safe and responsive support.
• Overseeing assessments, care plans, reviews and risk assessments to reflect customers' needs and preferences.
• Monitoring care quality through regular audits, field observations, supervisions and customer feedback.
• Ensuring safeguarding concerns, incidents, complaints and accidents are investigated, recorded and acted upon.
• Working proactively to identify areas for improvement and implementing action plans.
• Maintaining accurate and compliant records and preparing the service for CQC inspections.
• Developing positive relationships with customers, their families, care professionals and external stakeholders.
• Monitoring staffing levels, rotas and operational requirements to ensure safe and effective service delivery.
• Supporting business development and contributing to growth and success of the service.
• Collaborating with the senior management team to achieve operational, quality and financial objectives.
• Participating in the emergency on-call rota as required.

Skills

Safeguarding & care standards

Team management

Organisational skills

Leadership

Person-centred care

Operational performance

Quality & compliance

Full UK driving licence

Own vehicle

Level 5 Health & Social Care

Education

Level 5 Health & Social Care

Job description

• safeguarding and care standards
• Experience managing, supporting and developing a care team
• Excellent organisational, communication and leadership skills
• A commitment to delivering high-quality, person-centred care
• The ability to manage operational performance while maintaining a strong focus on quality and compliance
• Full UK driving licence and access to your own vehicle
• Level 5 Health & Social Care

What You'll Receive

• Competitive salary of £45 - £50,000 per year, depending on experience
• Additional pay for on-call responsibilities where applicable
• Performance-related incentives
• Paid referral programme
• Ongoing training, support and professional development
• The opportunity to progress your career within a growing and well-established care organisation
• A rewarding leadership role where you can make a genuine difference to the lives of the people we support
• Monday to Friday 8:30am - 5pm plus on call duties

What You'll Be Doing

Your responsibilities will include:

• Taking overall responsibility for the day-to-day management and performance of the home care service
• Ensuring the service operates in accordance with CQC regulations, relevant legislation, company policies and best practice
• Providing strong leadership, guidance and support to the care and office teams
• Leading the recruitment, induction, supervision, appraisal and ongoing development of employees
• Maintaining high standards of care delivery and ensuring customers receive personalised, safe and responsive support
• Overseeing assessments, care plans, reviews and risk assessments to ensure they accurately reflect customers' needs and preferences
• Monitoring care quality through regular audits, field observations, supervisions and customer feedback
• Ensuring safeguarding concerns, incidents, complaints and accidents are appropriately investigated, recorded and acted upon
• Working proactively to identify areas for improvement and implementing effective action plans
• Maintaining accurate and compliant records and ensuring the service is prepared for CQC inspections
• Developing positive relationships with customers, their families, care professionals and external stakeholders
• Monitoring staffing levels, rotas and operational requirements to ensure safe and effective service delivery
• Supporting business development and contributing to the continued growth and success of the service
• Working closely with the senior management team to achieve operational, quality and financial objectives
• Participating in the emergency on-call rota as required

The Person We're Looking For

The Person We're looking for someone who is confident, compassionate and commercially aware, with the leadership skills to inspire a team and the commitment to ensure customers receive the highest possible standard of care. You'll be someone who can balance strong operational management with a genuine passion for people, quality and continuous improvement.

Are you an experienced Home Care professional ready to take the next step in your career and lead a high-performing care service?

What You'll Need

• Proven management experience within the home care or wider adult social care sector
• Previous experience in a senior leadership or Registered Manager position
• A strong understanding of CQC regulations, legislation