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The Roof Gardens; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary above market rate

Late night taxi allowance

Meals on duty

28 days holiday, plus Celebrate YouDay

50% dining discount

Refer a Friend bonus up to £1,000

Team socials

Uniform and dry cleaning

Wagestream access for financial well‑b

Well-being support via EAP

Growth opportunities

Breakout spaces with showers

Company pension scheme

Eye Test vouchers via Hospitality Aid

Job summary

The Roof Gardens in London is seeking a Front of House (FOH) team member to help deliver thoughtful, high-quality service and exceptional experiences for our members and guests.

We value curiosity, ambition and teamwork — bring a positive attitude, attention to detail and a collaborative spirit to a vibrant, 1930s Art Deco venue perched above Kensington with gardens, dining spaces and social events.

Qualifications

• A passion for delivering thoughtful, high-quality service and creating exceptional experiences.
• A people-first approach with ability to build relationships and make guests feel welcome.
• A positive attitude—energetic, enthusiastic and optimistic in all tasks.
• Attention to detail and understanding that small things matter.
• Curiosity and ambition to learn and grow within hospitality.
• Collaborative spirit supporting colleagues and contributing to a positive environment.
• Individuality and authenticity in contributing to the team.

Responsibilities

• Deliver high-quality hospitality service to members and guests.
• Support team with a welcoming environment and smooth front-of-house operations.
• Contribute to a positive working culture and collaborative team dynamics.

Skills

Hospitality passion

People-first

Positive attitude

Attention to detail

Curiosity and ambition

Collaborative spirit

Individuality and authenticity

Job description

FOH

Contract:
Salary: Competative

THE ROOF GARDENS

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.

A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.

We look for individuals who are curious, motivated and attentive to the details that make a difference. People who take pride in what they do, support those around them and understand the importance of creating a welcoming environment for every member and guest.

Who We’re Looking For

• A passion for hospitality – a genuine interest in delivering thoughtful, high-quality service and creating exceptional experiences.
• A people-first approach – someone who enjoys building relationships, making others feel welcome and working as part of a team.
• A positive attitude – an individual who brings energy, enthusiasm and optimism to everything they do.
• Attention to detail – someone who understands that the little things can make a big difference.
• Curiosity and ambition – a willingness to learn, develop new skills and embrace opportunities for growth.
• A collaborative spirit – someone who supports their colleagues, shares ideas and contributes to a positive working environment.
• Individuality and authenticity – people who bring their own personality, perspective and strengths to the team.

Our Benefits

• Competitive salary above market rate
• Late night taxi allowance
• Meals on duty
• 28 days holiday, plus an extra ‘celebrate you day’ & a paid voluteering day (increasing up to 33 days with each year of continuous service)
• 50% discount when dining in our restaurants
• Recognition vouchers awarded when your efforts are acknowledged by members
• Generous 'Refer a Friend' scheme up to £1,000
• Team socials to celebrate our successes
• Uniform and dry cleaning provided
• Access to Wagestream for financial well-being support
• 24/7 confidential well-being and mental health support via our Employee Assistance Program
• Growth opportunities, both personally and professionally
• Breakout spaces with showers, secure storage, and areas to relax with colleagues
• Company pension scheme
• Access to Hospitality Action benefits hub including eye Test vouchers

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.