Commis Waiter/Waitress

The Roof Gardens; Greater London; On-site; GBP 14,000 - 22,000; Full time

Benefits offered by this job

28 days holiday + celebrate you day

Refer a Friend bonus

50% restaurant discount

Company pension

Wagestream access

Employee Assistance Program

EyeTest vouchers

Job summary

The Roof Gardens in Kensington, a prominent sky‑high members club, seeks a confident Commis Waiter/Waitress to join the vibrant front of house team. You will be the warm professional face to our members, ensuring a seamless, welcoming experience from start to finish.

With minimum 35 hours and shifts including evenings and weekends, you’ll join a culture of openness and care. Benefits include 28 days holiday plus extra days, 50% dining discount, pension, wellbeing support and growth opportunities.

Qualifications

• Prior experience as a Commis Waiter/Waitress or in a customer facing role in luxury hospitality.

Responsibilities

• Greet members and guests warmly and professionally, creating a strong first impression.
• Support senior team members in preparing dining areas and maintaining presentation.
• Collaborate with the kitchen to ensure clear communication and prompt order delivery.
• Be flexible to work varying shifts, including evenings and weekends.

Skills

Customer service experience

Luxury hospitality

Job description

Contract: Permanent
Salary: Up to £16.05 Per hour

Commis Waiter | Minimum 35 Hours | Up to £16.05 per hour | Kensington

THE ROOF GARDENS

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.

A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.

The Role

We’re seeking a confident and charismatic Commis Waiter/Waitress to join the vibrant front of house team at The Roof Gardens. As a warm and professional presence, you’ll become a familiar face to our members, ensuring their experience is seamless, welcoming, and memorable from beginning to end.

Key Responsibilities:

• Prior experience working as a Commis Waiter/Waitress or in a customer facing role in the luxury hospitality market
• Greet members and guests warmly and professionally, creating a strong first impression
• Support senior team members in preparing dining areas, maintaining impeccable presentation at all times
• Actively contribute as a team player during service to ensure smooth operations
• Maintain in-depth knowledge of the menu and deliver food service with professionalism and confidence
• Collaborate closely with the kitchen to ensure clear communication and prompt order delivery
• Flexibility to work varying shifts, including evenings and weekends
• Competitive salary above market rate
• 28 days holiday,plus an extra ‘celebrate you day’ & a paid voluteering day (increasing up to 33 days with each year of continuous service)
• 50% discount when dining in our restaurants
• Recognition vouchers awarded when your efforts are acknowledged by members
• Generous 'Refer a Friend' scheme up to £1,000
• Team socials to celebrate our successes
• Uniform and dry cleaning provided
• Access to Wagestream for financial well-being support
• 24/7 confidential well-being and mental health support via our Employee Assistance Program
• Growth opportunities, both personally and professionally
• Breakout spaces with showers, secure storage, and areas to relax with colleagues
• Company pension scheme
• Access to Hospitality Action benefits hub including eye Test vouchers

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.

If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.