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The Roof Gardens; Greater London; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Competitive salary above market rate

Late night taxi allowance

Meals on duty

28 days holiday + celebrate you day +

Paid volunteering day (increasing to 3

50% dining discount

Recognition vouchers

Refer a Friend scheme up to £1,000

Team socials

Uniform and dry cleaning

Access to Wagestream

Well-being support program

Growth opportunities

Breakout spaces and showers

Company pension scheme

Eye test vouchers via Hospitality hub

Job summary

The Roof Gardens in London is seeking a Front of House team member to deliver thoughtful, high-quality service across our dining rooms and events. You will welcome guests, take orders, and work with a friendly team to create exceptional experiences in a unique sky-high venue.

We value individuality, optimism, and a people-first attitude. Benefits include a competitive salary, meal on duty, 28 days holiday plus extra days, and a range of well-being and financial perks.

Qualifications

• Passion for hospitality and delivering thoughtful, high-quality service.
• Ability to build relationships and make guests feel welcome.
• Positive attitude, energy and optimism in daily tasks.
• Detail-oriented mindset and teamwork to support colleagues.

Skills

Hospitality mindset

Guest service

Team player

Attention to detail

Positive attitude

Curiosity and ambition

Reliability

Job description

THE ROOF GARDENS

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.

FOH

Contract

Salary: Competative

THE ROOF GARDENS

The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.

A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens' community is united by open-mindedness, optimism and kindness, not defined by background.

Who We're Looking For

• A passion for hospitality – a genuine interest in delivering thoughtful, high-quality service and creating exceptional experiences.
• A people-first approach – someone who enjoys building relationships, making others feel welcome and working as part of a team.
• A positive attitude – an individual who brings energy, enthusiasm and optimism to everything they do.
• Attention to detail – someone who understands that the little things can make a big difference.
• Curiosity and ambition – a willingness to learn, develop new skills and embrace opportunities for growth.
• A collaborative spirit – someone who supports their colleagues, shares ideas and contributes to a positive working environment.
• Individuality and authenticity – people who bring their own personality, perspective and strengths to the team.

Our Benefits

• Competitive salary above market rate
• Late night taxi allowance
• Meals on duty
• 28 days holiday, plus an extra 'celebrate you day' & a paid voluteering day (increasing up to 33 days with each year of continuous service)
• 50% discount when dining in our restaurants
• Recognition vouchers awarded when your efforts are acknowledged by members
• Generous 'Refer a Friend' scheme up to £1,000
• Team socials to celebrate our successes
• Uniform and dry cleaning provided
• Access to Wagestream for financial well-being support
• 24/7 confidential well-being and mental health support via our Employee Assistance Program
• Growth opportunities, both personally and professionally
• Breakout spaces with showers, secure storage, and areas to relax with colleagues
• Company pension scheme
• Access to Hospitality Action benefits hub including eye Test vouchers

We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn't matter where you have come from, it's where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.