Regional Sushi Operations Manager

Iro Sushi; Woolwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

IRO Sushi is seeking an Operations Manager to oversee its UK regions. You will bring restaurant management experience, strong leadership, and a passion for sushi to drive smooth operations, high service standards, and compliance with health and safety regulations.

The role emphasizes customer service excellence, staff training, budgeting, and collaboration with marketing to promote promotions in a fast‑paced sushi environment.

Qualifications

• Combination of restaurant management experience and strong leadership is required.
• Knowledge of food safety regulations is essential.
• Ability to handle customer complaints effectively.

Responsibilities

• Team Leadership: Lead and motivate kitchen and front‑of‑house staff to ensure smooth operation.
• Customer Service: Guarantee top-notch service by maintaining high standards in food preparation, presentation and service, handling inquiries and feedback.
• Operational Management: Oversee day‑to‑day operations, inventory, and compliance with health and safety regulations.
• Training and Development: Train new staff and provide ongoing development for existing team members.
• Financial Management: Monitor costs and seek improvements to efficiency without compromising quality.
• Marketing and Promotion: Collaborate with marketing to develop and execute promotions to attract and retain customers.
• Adaptability: Remain flexible and responsive to trends and customer preferences in a fast‑paced sushi environment.
• Quality Control: Maintain high standards for food quality, presentation and service with regular inspections.

Skills

Leadership

Communication

Food Safety

Customer Service

Sushi Knowledge

Job description

IRO Sushi is seeking an Operations Manager to oversee its UK regions. You will bring restaurant management experience, strong leadership, and a passion for sushi to drive smooth operations, high service standards, and compliance with health and safety regulations.

The role emphasizes customer service excellence, staff training, budgeting, and collaboration with marketing to promote promotions in a fast‑paced sushi environment.