Regional Strategic Key Account Service Manager - UK

Sungrow Europe; Milton Keynes; On-site; GBP 45,000 - 65,000; Full time

Job summary

Sungrow UK is seeking a relationship-driven service professional to help strategic customers succeed in the renewable energy landscape. You will build trusted connections with IPPs, EPCs, and project developers, and coordinate service delivery across internal teams to ensure seamless project execution.

You will support negotiations on warranties and service agreements, monitor market developments for new opportunities, and travel frequently across the UK to engage with customers while

Qualifications

• Degree in Engineering, Business, or related discipline.
• Experience in renewable energy sector, PV/BESS preferred.
• Confident communication with commercial/technical stakeholders.
• Strong negotiation skills balancing customer needs and business priorities.
• Ability to coordinate projects and bring people together.
• Willingness to travel frequently across the UK.

Responsibilities

• Build trusted relationships with strategic customers (IPPs, EPCs, developers).
• Drive growth by supporting sales activities for PV and energy storage projects.
• Coordinate high-quality service delivery across internal teams and stakeholders.
• Manage expectations, priorities and follow-up actions for a positive customer experience.
• Support negotiations for warranties and service agreements.
• Monitor market developments and identify new opportunities with key accounts.

Skills

Relationship management

Negotiation

Stakeholder management

Project coordination

Travel across UK

English (C1)

Education

Engineering or Business degree

Job description

About

Hello and welcome to Sungrow UK! We are looking for a relationship-driven service professional to help our strategic customers succeed across the renewable energy landscape. Curious what this is all about? Let’s dive right in:

• Build and develop trusted relationships with strategic customers, including IPPs, EPCs, and project developers.
• Drive business growth by supporting sales activities for PV and energy storage projects.
• Coordinate high-quality service delivery across internal teams and customer stakeholders.
• Ensure a positive customer experience by proactively managing expectations, priorities, and follow-up actions.
• Support negotiations for warranties, service agreements, and other commercial arrangements.
• Monitor market developments and identify new opportunities to strengthen key account partnerships.

Your mission

About

Hello and welcome to Sungrow UK! We are looking for a relationship-driven service professional to help our strategic customers succeed across the renewable energy landscape. Curious what this is all about? Let’s dive right in:

• Build and develop trusted relationships with strategic customers, including IPPs, EPCs, and project developers.
• Drive business growth by supporting sales activities for PV and energy storage projects.
• Coordinate high-quality service delivery across internal teams and customer stakeholders.
• Ensure a positive customer experience by proactively managing expectations, priorities, and follow-up actions.
• Support negotiations for warranties, service agreements, and other commercial arrangements.
• Monitor market developments and identify new opportunities to strengthen key account partnerships.

Your profile

Role

All right, that was intriguing, isn’t it? To thrive in this role and enjoy a long‑term journey with us, your background could look like this:

• You hold a degree in Engineering, Business, or a related discipline.
• You bring experience from the renewable energy sector, ideally in PV, BESS, or a comparable technical environment.
• You communicate confidently with commercial and technical stakeholders and enjoy building lasting partnerships.
• You have strong negotiation skills and can balance customer needs with business priorities.
• You are comfortable coordinating projects, managing multiple priorities, and bringing people together.
• You are willing to travel frequently across the UK and as needed for customer engagement.
• You have English language skills at C1 level.

Why us?

Join our Service team and help shape the customer experience behind the energy transition. You will work closely with strategic renewable energy partners, connecting commercial opportunities with reliable, high‑quality service for PV and energy storage solutions. At Sungrow, you can take ownership, collaborate with international experts, and make a visible contribution to a more sustainable energy future.

About Us

We are a green tech company with young creative minds.

We are fighting every day to make our mission happen – Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility‑scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!