Regional Stairlift Engineering Manager - Field Partner Lead

MARMON LIFT RECRUITMENT LTD; Sheffield; On-site; GBP 50,000 - 60,000; Full time

Job summary

Marmon Lift Recruitment is seeking a Stairlift Engineering Manager to join a leading stairlift manufacturer in a senior, field-based role based in Sheffield, South Yorkshire. You will act as deputy to the Head of Region, supporting partner engineering teams across the Midlands and Yorkshire and delivering practical training to improve installation standards and performance.

You will travel regularly, connect external partners with internal departments, and help resolve complex technical issues

Qualifications

• Experience in engineering management, technical support or field training.
• Strong knowledge of stairlifts or mobility products.
• Experience delivering technical training.
• Proven ability to resolve escalated technical issues.
• Excellent communication and leadership skills.
• Willingness to travel regularly across the region.
• Experience with partner or distributor networks desirable.
• Engineering, training or coaching qualification desirable.

Responsibilities

• Support and develop partner engineers, surveyors and technical teams.
• Deliver product training, technical guidance and practical coaching.
• Onboard new partners and provide first-order technical support.
• Improve right-first-time surveying, installation and fault resolution.
• Manage complex technical and product-related issues through to resolution.
• Work with internal departments to improve partner performance and regional objectives.
• Support new product launches, software updates and technical guidance.
• Maintain accurate records of training, visits, technical cases and follow-up actions.

Skills

Engineering management

Technical support

Field training

Partner-facing

Stairlifts knowledge

Communication skills

Leadership

Organisation

Problem-solving

Commercial awareness

Travel willingness

Job description

Marmon Lift Recruitment is seeking a Stairlift Engineering Manager to join a leading stairlift manufacturer in a senior, field-based role based in Sheffield, South Yorkshire. You will act as deputy to the Head of Region, supporting partner engineering teams across the Midlands and Yorkshire and delivering practical training to improve installation standards and performance.

You will travel regularly, connect external partners with internal departments, and help resolve complex technical issues