Regional Stairlift Technical Manager & Trainer
MARMON LIFT RECRUITMENT LTD
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Benefits offered by this job
Job summary
Marmon Lift Recruitment is seeking an experienced Stairlift Technical Manager to join a well-established stairlift manufacturer in a senior, field-based position. Acting as deputy to the Head of Region, you will combine technical support, partner training and commercial awareness to improve product knowledge, installation standards and partner confidence across your assigned region.
You'll manage a patch from the Midlands to Yorkshire, with an occasional requirement to meet partners in other
Qualifications
- Experience in technical support, field training or partner-facing technical roles.
- Strong technical knowledge of stairlifts, mobility equipment or similar.
- Experience delivering technical training or coaching.
Responsibilities
- Deliver regional training plans based on partner needs and recurring issues.
- Onboard new partners with product training and first-order support.
- Coach partner engineers, surveyors and sales teams to improve knowledge and performance.
- Provide field-based technical support and diagnose installation, survey and product issues.
- Manage complex partner cases through to resolution coordinating with internal teams.
- Support partner reviews, development plans and regional sales objectives.
- Improve right-first-time survey and installation outcomes through targeted training.
- Maintain records of visits, training, technical cases and follow-up actions.
Skills
Education
Job description
Marmon Lift Recruitment is seeking an experienced Stairlift Technical Manager to join a well-established stairlift manufacturer in a senior, field-based position. Acting as deputy to the Head of Region, you will combine technical support, partner training and commercial awareness to improve product knowledge, installation standards and partner confidence across your assigned region.
You'll manage a patch from the Midlands to Yorkshire, with an occasional requirement to meet partners in other
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