Regional Security & Guest Services Officer

Omnithaumic Wizardry and Light, Ltd.; Cardiff; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

SIA License renewal funded

Cycle to work scheme

Salary advances

Vouchers for retailers and holidays

Private medical cover

Job summary

BardWood Support Services is seeking an Area Relief Officer to provide day-to-day security across Caerphilly, Cardiff, Blackwood, and Abertillery. You will ensure safety and security for staff and visitors, working a day shift from 08:45 to 17:15, with a smart, professional presence on-site.

The role requires an SIA license, a full UK driving license, and a 5-year checkable work history. It offers a site-based, client-facing environment with clear responsibilities and opportunities to progress

Qualifications

• SIA License is required.
• Full UK driving license is essential.
• 5-year checkable work history is required.
• Prior customer-facing experience is preferred.
• Physically fit and able to work under pressure.

Responsibilities

• Provide relief cover to multiple locations within the region.
• Adhere to site operation guidance and safety protocols.
• Maintain a safe environment for staff and customers.
• Offer a proactive presence and provide directional guidance.
• Resolve conflicts at client premises when they arise.
• Ensure public areas comply with site rules and guidance.
• Maintain a smart, visible security presence on-site.
• Administer First Aid if needed (training provided).
• Complete legible incident reports when incidents occur.

Education

UK driving license

5-year checkable work history

SIA License

Customer-facing experience

Security and operational system competence

Physical fitness

Ability to work under pressure

Flexible attitude

Job description

BardWood Support Services is seeking an Area Relief Officer to provide day-to-day security across Caerphilly, Cardiff, Blackwood, and Abertillery. You will ensure safety and security for staff and visitors, working a day shift from 08:45 to 17:15, with a smart, professional presence on-site.

The role requires an SIA license, a full UK driving license, and a 5-year checkable work history. It offers a site-based, client-facing environment with clear responsibilities and opportunities to progress