Regional Scheduler

Infrastructure Gateway Ltd; Wellingborough; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Family Leave

Pension Scheme

Health & Wellbeing

Cycle to Work

Training & Development

Inclusion Networks

Recognition Scheme

Job summary

Infrastructure Gateway Ltd. is seeking a Regional Scheduler in the United Kingdom to plan, schedule and coordinate resources across a designated region, ensuring safe, timely delivery of utility works.

The role acts as the central contact point between field teams, customers, contractors and stakeholders, aligning work with priorities and regulatory requirements. The post holder will optimise workforce utilisation, monitor progress, and maintain accurate scheduling records to support

Qualifications

• Experience in administrative, scheduling, planning or coordination roles.
• Strong computer skills with MS Office including Excel and email/calendar tools.
• Ability to manage multiple tasks PRIs within a fast-paced environment.
• Experience maintaining accurate records and databases.
• Effective communication with customers, field teams and stakeholders.

Responsibilities

• Plan, schedule, and allocate operational work activities across the region.
• Optimize workforce utilization for safe, efficient delivery of works.
• Reschedule and reallocate work due to priorities, emergencies, or resource changes.
• Serve as the main contact for scheduling and resource coordination in the region.
• Coordinate with managers, field teams, contractors and customers to ensure delivery.
• Monitor progress and adjust schedules to minimize delays and hit targets.
• Ensure all work aligns with commitments, priorities and regulatory requirements.
• Maintain scheduling records and workforce data in the system.
• Communicate schedule changes and updates to stakeholders promptly.
• Identify opportunities to improve scheduling efficiency and customer service.

Skills

Scheduling coordination

Multitasking

Record keeping

Customer communication

Administrative support

Education

Maths and English

Tools

Microsoft Excel

Outlook

Scheduling software

Job description

Regional Scheduler
Salary:Upto £26500 - £28500 (Depending on experience)

The Role:

The Regional Scheduler is responsible for the effective planning, scheduling and coordination of operational resources across a designated geographical region to ensure the safe, efficient and timely delivery of utility works. The role acts as a central point of contact between field teams, customers, contractors and internal stakeholders, ensuring that work is scheduled in line with operational priorities, customer commitments, resource availability and regulatory requirements.

The postholder will optimise workforce utilisation, manage changing priorities, monitor work progress and maintain accurate scheduling records to support the achievement of performance, customer service, safety and business objectives. Through proactive planning and effective communication, the Regional Utility Scheduler will contribute to service excellence, operational efficiency and continuous improvement across the organisation.

Key Responsibilities:

• Plan, schedule, and allocate operational work activities to field-based teams and contractors across the designated region.
• Optimise workforce utilisation to ensure the safe, efficient, and timely delivery of utility works.
• Reschedule and reallocate work in response to changing priorities, emergency incidents, resource availability, and business demands.
• Act as the primary point of contact for scheduling, workforce planning, and resource coordination within the region.
• Liaise with operational managers, supervisors, field teams, contractors, and customers to ensure effective work delivery and service excellence.
• Monitor work progress and adjust schedules proactively to minimise delays and achieve operational targets.
• Ensure all work is scheduled in line with customer commitments, operational priorities, and regulatory requirements.
• Maintain accurate scheduling records, workforce data, and work management system updates.
• Communicate schedule changes, work status, and operational updates to relevant stakeholders in a timely manner.
• Support continuous improvement by identifying opportunities to enhance scheduling efficiency, resource utilisation, and customer service performance.

What You'll Need:

Experience / Knowledge

• Strong knowledge of Microsoft Office applications, particularly Excel, Outlook, and scheduling software.
• Previous experience in an administrative, scheduling, planning or coordination role.
• Experience of managing multiple tasks and priorities within a fast-paced environment.
• Experience of maintaining accurate records and databases.
• Experience communicating effectively with customers, field teams and other stakeholders.

Education / Qualifications

• Good standard of general education required, including Maths and English and/or equivalent experience.

What You'll Get:

• Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
• Financial & Life Assurance:Company Pension Scheme with salary sacrifice options
• Health & Wellbeing:Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
• Lifestyle & Perks:Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
• Professional Development: Hands-on training and ongoing career development opportunities
• Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
• Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.
We are committed to building a team that reflects the diversity of the communities we serve.
We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.
We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.