Regional Property Team Leader - Lettings (Nottingham)

John Shepherd Sales & Lettings; Nottingham; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Retail discounts

Wellbeing resources

Leave purchase option

Smart Tech Scheme

Cycle2Work

Family Leave

Bonuses

Loyalty celebrations

Pension plan

Professional development

Social events

Job summary

John Shepherd Sales & Lettings, based in the United Kingdom, is seeking a Regional Team Leader to oversee a Nottingham region and drive performance across property management activities. You will lead a team of Property Relationship Managers, ensuring high-quality inspections, tenancy lifecycle management, and proactive maintenance coordination.

The role requires strong experience in property management, KPI and budget oversight, and a focus on compliance and guest/landlord satisfaction.

Qualifications

• Experience leading a regional team in property management or lettings.
• Strong knowledge of property management processes, compliance and inspections.
• Commercial awareness with experience managing KPIs, budgets and upselling services.
• Confident handling arrears, complaints and deposit disputes.
• Strong relationship management with landlords, tenants and contractors.
• Organised, proactive and detail-focused; experience with Reapit or Fixflo.

Responsibilities

• Manage your assigned region and lead a team of Property Relationship Managers.
• Drive performance through KPIs, budgets and service delivery.
• Oversee inspections, inventories and tenancy lifecycle activities with quality control.
• Manage arrears, deposit returns and TDS claims.
• Liaise with tenants, landlords, contractors and internal teams to deliver reactive maintenance.
• Monitor compliance, complaints, contractor performance, voids and refurbishment opportunities.

Job description

John Shepherd Sales & Lettings, based in the United Kingdom, is seeking a Regional Team Leader to oversee a Nottingham region and drive performance across property management activities. You will lead a team of Property Relationship Managers, ensuring high-quality inspections, tenancy lifecycle management, and proactive maintenance coordination.

The role requires strong experience in property management, KPI and budget oversight, and a focus on compliance and guest/landlord satisfaction.