Regional Owner Experience Leader

Sykes Holiday Cottages; Devon and Torbay; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Generous holiday allowance

Birthday off

Discounted stays with Sykes Cottages &

Forest Holidays

Excellent learning and development

Job summary

Carbis Bay Holidays, part of Sykes Holiday Cottages, seeks a Regional Owner Experience Manager to lead our Owner Success and Property Services teams across Dartmouth and Salcombe.

You will inspire high-performing teams, champion exceptional experiences for owners and guests, and use data to drive improvements and growth. This coastal UK role offers a rewarding leadership path in hospitality, with a focus on relationship building and service excellence.

Responsibilities

• Lead and develop high-performing regional teams
• Champion outstanding experiences for Owners and guests
• Use data and insights to drive service improvements and commercial growth
• Build strong partnerships within local communities
• Work closely with operational and commercial stakeholders to influence positive change
• Take ownership of key performance measures including NPS, owner retention, engagement and compliance

Job description

Carbis Bay Holidays, part of Sykes Holiday Cottages, seeks a Regional Owner Experience Manager to lead our Owner Success and Property Services teams across Dartmouth and Salcombe.

You will inspire high-performing teams, champion exceptional experiences for owners and guests, and use data to drive improvements and growth. This coastal UK role offers a rewarding leadership path in hospitality, with a focus on relationship building and service excellence.