Regional Operations Officer

Essential Employment; Newsham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Essential Employment is seeking a Regional Operations Officer to handle housing-related complaints with proven complaints management experience. The role combines remote work with occasional visits to offices or sites as needed.

Applicants should be comfortable with a hybrid working pattern, including travel for on-site visits and liaison with residents and colleagues.

Qualifications

• Experience in complaints handling within housing.

Responsibilities

• Deal with complaints and manage resolutions.
• Visit sites or offices as part of investigations when needed.

Job description

Regional Operations Officer

Deals with complaints - must have complaints management experience within housing.

Hybrid role - predominantly working from home but must be willing to go to office or on visits

All our roles may be subject to pre-employment checks including references so please beprepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.